MELVINA ANN DE COSTA
Human Resources
Subang Jaya
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
People Operations Executive
LiquidX Sdn Bhd
08.2023 - Current
- Developed and maintained HR databases and records, ensuring data accuracy and privacy standards were met
- Monitored and reviewed employee payroll data, ensuring accuracy and compliance with local laws
- Processed payrolls for over 140 employees, ensuring timely and accurate payments
- Drafted and negotiated employment contracts that ensured compliance with state and federal regulations.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
- Administered employee benefits programs and assisted with open enrollment.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Developed and implemented onboarding and orientation programs for new employees.
- Directed hiring and onboarding programs for new employees.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Processed manual checks for employees in accordance with company policies.
- Developed and implemented payroll procedures to streamline workflow.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in timely manner.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within payroll function.
- Stayed current on industry trends by attending training sessions and conferences to maintain proficiency in payroll systems and regulations.
- Utilized recruitment technology tools and platforms to streamline recruitment processes.
- Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
- Developed resources and tools for continuous learning and development beyond initial onboarding phase, promoting employee growth and advancement within organization.
- Trained new hires in technology required to access company systems and complete job tasks.
- Facilitated open lines of communication between new hires and their supervisors, fostering positive and inclusive work environment from day one.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Participated in ongoing research projects related to best practices in human resources management for continuous improvement purposes.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed purchasing, sales, marketing and customer account operations efficiently
Regulatory Associate
Lyte Ventures Sdn Bhd
11.2022 - 06.2023
- Developed and implemented policies and procedures to ensure compliance with regulatory and tax requirements
- Researched and analyzed regulatory requirements to ensure compliance with applicable laws and regulations
- Drafted and updated AML policies and procedures to ensure compliance with regulatory requirements.
- Enhanced regulatory compliance by developing and implementing detailed policies and procedures.
- Conducted thorough benefit-risk assessments for product portfolio, guiding decision-making around product lifecycle management strategies.
- Prepared and maintained document inventory for core dossier preparation.
People Operations Associate
Foodpanda Malaysia
08.2021 - 08.2022
- Provided new employees with Workday and Payroll information and training
- Created and maintained employee's personal files in accordance with HR protocol
- Aimed to create and foster sense of unity and safety among employees
- Assisted in updating all Benefits information, while extending important knowledge pertaining to Benefits for employees
- Processed payroll and distributed paychecks to employees
- Managed and lead virtual onboarding and offboarding
- Developed and fostered relationships with newly hired employees to promote employee satisfaction and employee retention rates
- Assist with various employee inquiries regarding employee welfare at work and keeping confidentiality at all times, observing all Data Protection policies.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Increased employee satisfaction by implementing new people operations strategies and initiatives.
- Ensured legal compliance across all human resource practices, keeping up-to-date with relevant regulations and laws.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Processed payroll for employees and reported payroll taxes for organization.
- Ran various payroll reports to review current payroll for accuracy.
Education
MBA -
International University of Malaya-Wales
Kuala Lumpur 09.2022 - 09.2024
Bachelor of Business and Commerce -
Monash University Malaysia
Kuala Lumpur 07.2016 - 05.2020
Skills
Recruitment and hiring
Teamwork
Communication Skills
Microsoft Office
Computer Skills
Ability to Multitask
Fast Learner
Leadership
Time Management
Ability to Work Under Pressure
Adaptability
Interpersonal and communication skills
Payroll Processing
Workday
HR analytics
Compliance
Employee Relations
Human Resources Management
Problem-solving aptitude
New Hire Orientation
Personnel Management
Time Tracking and Payroll Administration
Internal Communications
Recruitment and hiring
Details
Subang Jaya, Malaysia, +6018-3889865, melvinaannd@gmail.com
Timeline
People Operations Executive
LiquidX Sdn Bhd
08.2023 - Current
Regulatory Associate
Lyte Ventures Sdn Bhd
11.2022 - 06.2023
MBA -
International University of Malaya-Wales
09.2022 - 09.2024
People Operations Associate
Foodpanda Malaysia
08.2021 - 08.2022
Bachelor of Business and Commerce -
Monash University Malaysia
07.2016 - 05.2020