Photography
Melvin Goh
University Student
Kuching,13
Summary
Adept at juggling multiple tasks, I enhanced customer satisfaction at High Fan Tian Hot Pot Gala City by resolving complaints efficiently and maintaining a pristine environment. My experience in cash handling and commitment to cleanliness stand out, showcasing my ability to learn quickly and contribute to team success.
Overview
17
17
years of post-secondary education
4
4
Languages
Work History
Service Crew
High Fan Tian Hot Pot Gala City Kuching Sarawak
Kuching, Sarawak
06.2024 - 08.2024
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Education
Bachelor of Design/Bachelor of Business - Design And Business
Swinburne University of Technology Sarawak Campus
Kuching, Sarawak, Malaysia 09.2024 - 09.2028
Foundation in Design - Design
Swinburne University of Technology Sarawak Campus
Kuching, Sarawak, Malaysia 07.2023 - 05.2024
High School Diploma -
SMK Datuk Patinggi Kedit Betong Sarawak
Betong, Sarawak, Malaysia 01.2018 - 11.2023
UPSR (Ujian Pencapaian Sekolah Rendah) -
SJK (C) Chung Hua Betong Sarawak
Betong, Sarawak, Malaysia 01.2012 - 11.2017
Skills
Customer service
Cleanliness and hygiene
Willingness to learn
Cash handling
Internal communications
Interests
Dancing
Socialize
Learning New Languages
Timeline
Bachelor of Design/Bachelor of Business - Design And Business
Swinburne University of Technology Sarawak Campus
09.2024 - 09.2028
Service Crew
High Fan Tian Hot Pot Gala City Kuching Sarawak
06.2024 - 08.2024
Foundation in Design - Design
Swinburne University of Technology Sarawak Campus
07.2023 - 05.2024
High School Diploma -
SMK Datuk Patinggi Kedit Betong Sarawak
01.2018 - 11.2023
UPSR (Ujian Pencapaian Sekolah Rendah) -
SJK (C) Chung Hua Betong Sarawak
01.2012 - 11.2017
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