MELLISA TAN MING YEE
ADMIN MANAGER
KLANG
Summary
Proven ADMIN MANAGER at LPOWER SDN BHD, adept in office management and event planning, streamlined operations by enhancing interdepartmental communication and efficiency. Spearheaded projects, ensuring quality and adherence to budgets, while fostering a positive work environment. Excelled in administrative support, showcasing exceptional organization and multitasking skills. Achieved significant improvements in office space utilization and social media visibility.
Overview
11
11
years of professional experience
4
4
Languages
Work History
ADMIN MANAGER /Manager of Operations
LPOWER SDN BHD
09.2014 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Met department budgets by monitoring and reporting on office expenses.
- Spearheaded complex projects from inception through completion while adhering to strict deadlines without compromising quality or integrity.
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
- Improved office space utilization by redesigning layout, creating more efficient and pleasant working environment.
- Oversaw budget management for administrative functions, ensuring all expenditures remained within allocated funds.
- Fostered positive work environment, organizing team-building activities that improved interdepartmental communication.
- Coordinated office events, seminars and meetings for staff and clients.
- Enhanced company visibility through effective social media management and content creation.
- Increased audience reach with strategic social media promotion of published contents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
- Brainstormed and implemented creative event concepts and themes.
- Developed creative themes for events and created related activities to engage attendees.
- Monitored and controlled event expenditures to meet budgets.
Barista
Starbucks
03.2014 - 08.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
SPM - ACCOUNTS
SMK TAMAN KLANG UTAMA
KLANG 04.2001 -
Skills
Office management
Administrative support
Recordkeeping and reporting
Organization and multitasking
Budgeting and expense monitoring
Project planning
Technology troubleshooting
Meeting coordination
Event planning
Social media content development
Timeline
ADMIN MANAGER /Manager of Operations
LPOWER SDN BHD
09.2014 - Current
Barista
Starbucks
03.2014 - 08.2014
SPM - ACCOUNTS
SMK TAMAN KLANG UTAMA
04.2001 -
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