MELIZA CHINAPPAN
Puchong
Summary
Efficient and accurate in delivering work assignments, with strong attention to detail, adaptability, and proven ability to work effectively in diverse, multicultural teams; a quick learner with strong communication skills and a dedicated work ethic. Construction professional with extensive experience in managing building operations, ensuring safety compliance, and coordinating maintenance activities. Adept at overseeing contractors, managing budgets, and ensuring timely project completion. Proficient in maintaining high standards of building functionality and tenant satisfaction.
Overview
2027
2027
years of professional experience
Work History
Building Manager
RAYSUN PROPERTY MANAGEMENT
Kuala Lumpur
10.2025 - Current
- Managed daily building operations and maintenance of common property.
- Supervised M&E systems including lifts, pumps, fire protection and utilities.
- Coordinated defect rectification works during Defects Liability Period (DLP).
- Liaised with contractors, consultants, and service providers to ensure service standards.
- Handled residents’ complaints and building-related issues professionally.
- Monitored maintenance budgets, verified invoices, and controlled operational costs.
- Ensured compliance with safety regulations and statutory requirements.
- Prepared management reports and incident documentation for Developer.
Senior Building Executive
RAYSUN PROPERTY MANAGEMENT SDN BHD
Kuala Lumpur
05.2024 - 09.2025
- Managed end-to-end building operations during the Defects Liability Period (DLP), including inspections, defect reporting, contractor coordination, and follow-up rectifications.
- Conducted regular site inspections to identify and document defects, ensuring compliance with project specifications and standards.
- Coordinated closely with contractors and subcontractors to rectify defects efficiently, maintaining detailed records of all notifications and resolutions.
- Served as the main liaison between clients, developers, and contractors regarding construction quality and defect matters during the DLP.
- Facilitated final inspections and the formal handover process at the end of the DLP to ensure all rectification works were completed satisfactorily.
- Supported the Vacant Possession (VP) process, including joint inspections with purchasers, documentation of unit handovers, and coordination of pre-VP readiness with developers.
- Ensured timely unit readiness prior to VP by monitoring construction progress and verifying compliance with handover requirements.
- Assisted purchasers during VP in defect reporting and guided them through the rectification and warranty process.
- Prepared weekly and monthly defect and progress reports, keeping stakeholders updated on resolution status and overall building condition.
- Coordinated contractor access and managed snag and outstanding works in handed-over office, retail, and residential spaces.
- Supervised administrative staff and managed office operations to ensure smooth communication and service delivery.
- Monitored internal technical staff and service providers, ensuring adherence to daily checklists and preventive maintenance programs.
- Generated incident and monthly operations reports, supporting transparency and effective client communication.
- Enforced compliance with SOPs and liaised with authorities on property-related regulatory and operational matters.
- Conducted operational audits to enhance cost efficiency and service quality.
- Maintained accurate meeting documentation, including defect meetings and property management updates, to support accountability and informed decision-making.
Building Executive
LAURELCAP PROPERTY MANAGEMENT (SEL) SDN. BHD.
02.2023 - 04.2024
- Managed building operations during the Defects Liability Period (DLP), ensuring timely inspection, logging, and rectification of defects.
- Coordinated contractor access and supervised completion of outstanding and snag works in office, retail, and handed-over properties.
- Liaised with residents, developers, and contractors to address reported defects and ensured proper follow-up within DLP timelines.
- Monitored and updated defect lists, tracked progress, and ensured closure of items within warranty periods.
- Assisted in the selection and mobilization of third-party service providers, including for Millerz Square @ Old Klang Road project.
- Prepared weekly defect reports and ensured timely identification, rectification, and documentation of issues.
- Attended management and defect meetings with service providers and contractors, coordinating follow-up actions and ensuring SOP compliance.
- Supervised administrative staff and managed daily office and retail operations, ensuring efficient workflow and service delivery.
- Oversaw internal technical staff and external service providers for compliance with daily checklists and preventive maintenance schedules.
- Generated and disseminated monthly operations reports and ad hoc incident reports, supporting transparent communication with clients.
- Liaised with government authorities, developers, and contractors on compliance matters and defect resolution.
- Conducted operational audits to enhance cost efficiency, safety, and service standards.
- Maintained accurate records and prepared detailed minutes for defect and property management meetings to support decision-making and accountability.
Building Executive
LDS INTERNATIONAL ASSET MANAGEMENT SDN BHD
04.2022 - 01.2023
- Scheduled and managed defect appointments with unit owners, ensuring timely issue resolution.
- Compiled and processed monthly vendor invoices, demonstrating strong financial management skills.
- Administered payment requisitions and managed vendor payments through cheque issuance.
- Oversaw petty cash reimbursements and monthly purchases for the management office.
- Facilitated move-in/out and renovation applications in compliance with established procedures.
- Procured monthly office and security stationery from service providers, optimizing resource use.
- Maintained adequate office supplies to support smooth daily operations.
- Efficiently handled daily office operations and promptly resolved challenges.
- Managed filing of general office paperwork and repair-related documentation.
- Provided essential administrative support to ensure smooth office functioning.
Admin Executive + Customer Service Representative
LDS INTERNATIONAL ASSET MANAGEMENT SDN BHD
07.2021 - 03.2022
- Managed payment correspondence, issued receipts promptly, and addressed residents' payment concerns.
- Administered access cards and vehicle tags, including defaulter updates and follow-up reminders for outstanding payments.
- Coordinated defect appointments with unit owners to ensure timely issue resolution.
- Processed monthly vendor invoices, managed payment requisitions, cheque issuance, petty cash, and office purchases, including stationery procurement.
- Managed move-in/out and renovation applications, ensuring compliance with established procedures.
- Oversaw office supplies, daily operations, filing of paperwork, and repair-related documentation.
- Provided comprehensive administrative support to maintain smooth office functioning.
Admin Executive + Accounts Assistant
EXSIM
07.2019 - 06.2021
- Managed payment correspondence with residents, issued official receipts, and resolved payment-related issues via multiple communication channels.
- Administered access card and vehicle tag distribution, applied defaulter penalties, and followed up on outstanding payments.
- Updated weekly defaulter lists in lifts and guardhouse; drafted, distributed, and removed expired notices after verification with the manager.
- Generated monthly water billing, maintenance and sinking fund invoices; performed LPI calculations for unidentified payments and weekly bank reconciliations.
- Coordinated defect appointments with unit owners, monitored unresolved issues, and ensured timely follow-up and rectification.
- Responded to feedback via JagaApp, assigned tasks to technicians, and verified issue resolution.
- Processed monthly vendor invoices, payment requisitions, cheque issuance, petty cash reimbursements, and monthly office purchases.
- Managed fire insurance renewals and monitored contract expirations for service providers.
- Oversaw office material procurement and processed access card/vehicle tag applications efficiently.
- Handled move-in/out and renovation applications in line with procedures; maintained and updated renovation and occupancy lists on notice boards.
- Prepared and updated reports for attendance, MCC, LDS, and sub-sale clearance documentation, including deposit refunds and title transfers.
- Monitored overnight parking violations, prepared notices for JMC approval, and assisted with administrative tasks and report compilation.
- Liaised with contractors and landlords regarding maintenance issues and contributed to the preparation of monthly management reports.
Admin Executive + Accounts Assistant
EXSIM
04.2018 - 06.2019
- Managed monthly payments and prepared cheques for debtors.
- Conducted daily collections and issued official receipts using the CSS Accounting System.
- Assisted walk-in customers and handled payment inquiries via phone and email.
- Responded to payment-related emails with official receipt attachments.
- Monitored outstanding accounts and prepared necessary follow-up documentation.
- Handled document filing, payment voucher preparation, and post office dispatch.
- Assisted in document preparation for AGM and EGM meetings.
- Submitted daily attendance reports to LDS HQ.
- Updated access card and Guard Tour Patrol system data for the Building Manager.
Admin Executive + Accounts Assistant
QUANTUM FOCUS SDN BHD
01.2018 - 03.2018
- Prepared payment vouchers and recorded transactions using the SQL Accounting System.
- Resolved payment-related issues through email correspondence with Great Eastern Life Assurance Berhad.
- Compiled monthly payment listings and prepared cheque listings for premium remittances.
- Facilitated medical card and policy certificate applications for members.
- Documented and filed acknowledgments received from Great Eastern Life Assurance Berhad.
- Assisted existing members with inquiries via phone.
- Prepared and managed staff salary deductions; submitted proposals to Great Eastern Life Assurance Berhad.
- Processed claims for medical card refunds and excess premiums.
- Liaised with company auditors to provide audit reports and fulfill documentation requirements.
- Managed staff payroll and coordinated task distribution among colleagues.
Accounts Assistant
OCTOPUS OA SDN BHD
07.2016 - 09.2016
- Handled documentation and filing tasks efficiently.
- Managed invoicing using the MYOB accounting system and issued payment vouchers.
- Entered purchasing, sales, and expense data accurately into the system.
- Updated current sales records using the MYOB system.
- Submitted required documents to the auditor and performed daily online transactions.
- Utilized CIMB BizChannel for supplier payments and employee salary transactions.
Admin Assistant
SUTHA K & ASSOCIATES (PROPERTY LEGAL FIRM)
- Prepared legal documents including client letters, emails, and submissions to the Land Office.
- Handled document filing and online adjudication via Laman Rasmi Lembaga Hasil Dalam Negeri (LHDN).
- Created checklists and drafted Sale & Purchase Agreements (SPA).
- Generated legal correspondence for clients and external law firms.
- Prepared and sent draft SPAs to vendors' or purchasers' lawyers for confirmation.
- Compiled supporting documents for client signatures.
- Scheduled appointments and managed incoming calls to ensure smooth client communication.
Education
Sijil Pelajaran Malaysia - Accounting
SMK Seksyen 1 Bandar Kinrara
2012
Penilaian Menengah Rendah
SMK SEKSYEN 1
BANDAR KINRARA, PUCHONG01-2010
Ujian Pencapaian -
SRJK(T) Ladang Bukit Jalil
2006
Skills
- Management Skills
- Proficient in CSS Accounting & E-Community System
- Communication Skills
- Strata Management Tribunal procedures
- Dispute handling
- Building project management
- Defects Liability Period (DLP)
- Building handovers
- Vacant Possession (VP) coordination
- Customer relationship management
- Building operations management
- Compliance enforcement
- Contractor coordination
Languages
English
Proficient
C2
Bahasa Melayu
Proficient
C2
Bahasa Tamil
Proficient
C2
References
1) Name : Ms Cindy Loo
Position : Managing Director @ COVERPLUS RESOURCES AGENCY
Contact No : 016-682 1100
2) Name : Ms Jaime Kavitha
Position : Senior Operation Manager @ EXSIM Development Sdn Bhd
Contact No : 016-225 4271
3) Name : Mr Lee Yik Weng (Brien Lee)
Position : Building Manager @ LAURELCAP PM (SEL) SDN.BHD
Contact No : 016-557 6647
Personal Information
- Last withdrawn salary : RM 4,200.00
- Expected Salary: RM 4,800.00 (Negotiable)
- Notice Period: 1 month written notice
Timeline
Building Manager
RAYSUN PROPERTY MANAGEMENT
10.2025 - Current
Senior Building Executive
RAYSUN PROPERTY MANAGEMENT SDN BHD
05.2024 - 09.2025
Building Executive
LAURELCAP PROPERTY MANAGEMENT (SEL) SDN. BHD.
02.2023 - 04.2024
Building Executive
LDS INTERNATIONAL ASSET MANAGEMENT SDN BHD
04.2022 - 01.2023
Admin Executive + Customer Service Representative
LDS INTERNATIONAL ASSET MANAGEMENT SDN BHD
07.2021 - 03.2022
Admin Executive + Accounts Assistant
EXSIM
07.2019 - 06.2021
Admin Executive + Accounts Assistant
EXSIM
04.2018 - 06.2019
Admin Executive + Accounts Assistant
QUANTUM FOCUS SDN BHD
01.2018 - 03.2018
Accounts Assistant
OCTOPUS OA SDN BHD
07.2016 - 09.2016
Admin Assistant
SUTHA K & ASSOCIATES (PROPERTY LEGAL FIRM)
Sijil Pelajaran Malaysia - Accounting
SMK Seksyen 1 Bandar Kinrara
Penilaian Menengah Rendah
SMK SEKSYEN 1
Ujian Pencapaian -
SRJK(T) Ladang Bukit Jalil