MELESSA YONG LEE SEN

Adept at fostering customer relationships and driving sales growth, my tenure at Kotra Pharma exemplifies success in enhancing client satisfaction and expanding markets. Skilled in sales development and teamwork, I consistently exceeded targets, achieving a notable sales increase. My approach combines strategic relationship building with effective sales consultation, ensuring lasting customer loyalty and business expansion. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level superior/ management position. Ready to help team achieve company goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.