Summary
Overview
Work History
Education
Skills
Timeline
Generic
MELATI RADUAN

MELATI RADUAN

SENIOR SYSTEM ANALYST
Shah Alam,10

Summary

Experienced System Analyst with over 18 years in delivering end-to-end system solutions across the full Software Development Life Cycle (SDLC). With several years of experience as a developer early in my career, gaining hands-on experience in coding and debugging — skills that continue to support my analytical thinking and solution design. Proficient in requirements gathering, UI/UX prototyping, system and database design, testing, training, and post-implementation support. Adept at engaging stakeholders and translating business needs into effective technical solutions. Certified Professional for Requirements Engineering (CPRE) with a solid track record of successful system implementations in complex environments.

Overview

2026
2026
years of professional experience

Work History

Senior System Analyst

Theta Edge Berhad
Petaling Jaya, Selangor
04.2024 - Current

iRIST System

  • Reviewed and aligned system requirements with existing designs, making necessary updates.
  • Created mockup based on user needs and gathered feedback to improve them.
  • Designed system specifications and database structures to meet business needs.
  • Worked with developers to ensure smooth implementation and integration.
  • Planned and managed testing to meet quality standards.
  • Provided support and troubleshooting to ensure smooth system operation.

Product Manager

HeiTech Padu Berhad
01.2023 - 04.2024

Caring Health System

  • Led a team of analysts in gathering and prioritizing system requirements.
  • Engaged with stakeholders to facilitate requirement workshops and clarify project objectives
  • Delivered gap analyses on legacy systems and defined enhancement strategies.
  • Supervised design delivery and collaborated with cross-functional teams.
  • Oversaw training development and rollout for end-user adoption.

Senior System Analyst

Heitech Padu Berhad
Kuala Lumpur, Kuala Lumpur
2022 - 2023

KPDRM Project

  • Gathered and documented system requirements and business rules.
  • Designed intuitive front-end UI to enhance user experience.
  • Produced system documentation including technical specifications and database structure.

Senior System Analyst

Heitech Padu Berhad
2020 - 2022

Blood Transfusion Integration & HIS Implementation - Cyberjaya Hospital

  • Prepared detailed requirements and technical documentation for HISKKM and Blood Bank system integration to guide developers.
  • Developed and executed test cases, including integration and User Acceptance Testing (UAT), ensuring seamless data flow.
  • Coordinated with stakeholders and developers to clarify requirements and resolve testing issues.
  • Conducted onsite training and system support for hospital staff.
  • Facilitated smooth system adoption and resolved user issues.

Senior System Analyst

Heitech Padu Berhad
2016 - 2020

Clinical Documentation (CD)

  • Facilitated requirement gathering sessions with stakeholders to clarify business needs and document detailed SRS.
  • Designed consistent, user-friendly UI prototypes and documented them in the System Design Documentation (SDD).
  • Developed and structured database tables for the Clinical Documentation module, ensuring efficient data management and scalability.
  • Documented functional requirements, delivering clear programming specifications (PSD) for the development team.
  • Analyzed raw data for accurate data mapping, maintaining integrity and usability across modules.
  • Conducted comprehensive testing and managed User Acceptance Testing (UAT) to ensure quality and alignment with business goals.
  • Provided direct technical support and resolved client issues, including onsite visits, to ensure system functionality and high client satisfaction.

System Analyst

Heitech Padu Berhad
Subang Jaya, Selangor
2011 - 2016

Laboratory Information System (LIS)

  • Collected and analyzed user requirements, conducted business rule gap analysis.
  • Designed user interfaces and implemented relational databases.
  • Produced technical documentation and coordinated UAT.

System Analyst

Encoral Digital Solutions Sdn Bhd
2009 - 2009
  • Studied user requirements to ensure accurate development of application modules.
  • Performed unit testing, and prepared UAT scripts.
  • Conducted user training and resolved system issues and bugs.

Programmer

Ilaunch Sdn Bhd
Shah Alam, Selangor
2006 - 2009
  • Built system features according to specifications.
  • Wrote and fixed code to meet requirements.
  • Collaborated with testers to fix issues.
  • Assisted in system deployment and troubleshooting.

Education

Bachelor of Science - Information Technology

University Malaya
Kuala Lumpur, Malaysia
04.2001 -

Skills

Database design

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Timeline

Senior System Analyst

Theta Edge Berhad
04.2024 - Current

Product Manager

HeiTech Padu Berhad
01.2023 - 04.2024

Bachelor of Science - Information Technology

University Malaya
04.2001 -

Senior System Analyst

Heitech Padu Berhad
2022 - 2023

Senior System Analyst

Heitech Padu Berhad
2020 - 2022

Senior System Analyst

Heitech Padu Berhad
2016 - 2020

System Analyst

Heitech Padu Berhad
2011 - 2016

System Analyst

Encoral Digital Solutions Sdn Bhd
2009 - 2009

Programmer

Ilaunch Sdn Bhd
2006 - 2009
MELATI RADUANSENIOR SYSTEM ANALYST