Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mei Poh Ooi

Dedicated And Creative Chef And Pastry With 4 Years Of Experience In Diverse Kitchen Environments From Home Cook To Professional Kitchen. Skilled In Crafting Innovative Menus, Maintaining High Standards Of Kitchen Operations And Delivering Exceptional Dining Experiences. Adept At Baking Variety Of Goods From Bread To Pastries And Know For Developing Unique Products. Committed To Maintaining High Levels Of Food Safety And Customer Satisfaction.
Ipoh, Perak,08

Summary

Accomplished Pastry Chef with a proven track record at PastryMu, enhancing sales through innovative recipe development and effective training of kitchen staff. Expert in ingredient sourcing and pastry techniques, demonstrating creativity and leadership. Achieved significant cost savings and consistently met tight deadlines, ensuring customer satisfaction and repeat business. Bronze winner at Malaysia Culinary World Cup in chocolate modeling. Focused professional creates memorable and delicious baked goods. Creates custom desserts that exceed customer specifications. Hardworking individual offers great task prioritization and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Research and Development Pastry Chef

PastryMu
09.2022 - 07.2023
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
  • Maintained well-organized mise en place to keep work consistent.
  • Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Trained new employees on bakery methods and procedures.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Personalized creations for holidays, weddings, graduations, and personal events.
  • Developed and implemented cost-saving strategies for production of cakes, pastries and desserts.
  • Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
  • Streamlined inventory management processes to minimize food spoilage while maintaining adequate stock levels.
  • Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.

Home Cook and Baker

Self-employeed
05.2020 - 07.2023
  • Creating healthy meal menu weekly.
  • Purchase and prepare all needed ingredients.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Continuously updated personal knowledge about ingredient trends, nutritional demands/preferences resulting in well-informed adjustments to recipes.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Maintained food safety and sanitation standards.

Admin Manager

Southern Concrete Sdn Bhd
03.2017 - 04.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Train employees regarding to ISO 9001.

Shop Manager

Pedro
06.2013 - 01.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Created employee schedules to align coverage with forecasted demands.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Conducted ongoing market research to stay informed about industry trends which helped us refine our product offerings based on consumer preferences.
  • Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.

Education

No Degree -

Methodist Girls School
Ipoh
04.2001 -

Skills

Ingredient Sourcing

Recipe Development

Presentation management

Dessert Preparation

Creativity and Innovation

Food Plating

Menu Planning

Pastry Techniques

Pastry preparation

Ingredient Knowledge

Recipe creation

Catering expertise

Training staff

Food Costing

Icings and fondant

Restaurant Experience

Catering understanding

Chocolate work

Dough handling

Timeline

Research and Development Pastry Chef

PastryMu
09.2022 - 07.2023

Home Cook and Baker

Self-employeed
05.2020 - 07.2023

Admin Manager

Southern Concrete Sdn Bhd
03.2017 - 04.2020

Shop Manager

Pedro
06.2013 - 01.2017

No Degree -

Methodist Girls School
04.2001 -

Similar Profiles

CREATE PROFILE
Mei Poh OoiDedicated And Creative Chef And Pastry With 4 Years Of Experience In Diverse Kitchen Environments From Home Cook To Professional Kitchen. Skilled In Crafting Innovative Menus, Maintaining High Standards Of Kitchen Operations And Delivering Exceptional Dining Experiences. Adept At Baking Variety Of Goods From Bread To Pastries And Know For Developing Unique Products. Committed To Maintaining High Levels Of Food Safety And Customer Satisfaction.