MEI LENG WONG
SALES MANAGER
Kuala Lumpur,14
Summary
Driven Sales Manager with a proven track record at OSIM, where spearheaded a team to exceed sales targets through strategic planning and effective sales coaching. Leveraged client relationship management and motivational skills to boost sales revenue and foster high-performing team dynamics. Excelled in utilizing Salesforce to enhance sales operations and client satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Manager
OSIM
03.2006 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Built lasting relationships with clients through outstanding customer service interactions.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Introduced new products to meet customer demand and increase profits.
Education
Skills
Sales Planning
Client Relationship Management
Sales Tracking
Sales team training
Performance Management
Strategic Planning
Motivational Skills
Goals and performance
Verbal and written communication
Sales process
Sales strategy development
Goal Setting
Sales Presentations
Analytical problem solver
Sales Coaching
Positive and upbeat
Rapport and relationship building
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Time management abilities
Sales strategy
Self Motivation
Additional Information
2007 Q2 & Q3 Top Producer
2008 Best Frontline Staff
2008 Yearly Top Producer
2009 Top Supervisor
2012 Q3 Top Supervisor
2012 Q4 Top Supervisor
2013 Jan Top Outlet
2013 March Top Outlet
2014 Yearly Top Outlet
2015 Yearly Top Outlet
2015 Top of the Top Outlet
2015 June Top Producer
2015 Q2 Top of the top outlet
2016-2017 Top Team
2020 Best Improvement Outlet
2021 Top Team
2021-2023 Top Fair
2021-2023 Million Fair Achievement x3
Languages
Mandarin , Cantonese
Native language
English
Upper intermediate
B2
Malay
Advanced
C1
Timeline
Sales Manager
OSIM
03.2006 - Current
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