Over 25 years of experience in ICT, with a highly competent Project Consultant who has significant experience in managing large-scale projects, implementing strategic plans, and delivering results on time and within budget. Strengths include strong analytical skills, problem-solving abilities, and adept communication. Previous work has led to enhanced operational efficiency, successful project management, and improved client satisfaction.
Business Development Manager.
Pioneered university-industry partnerships.
University of Tun Hussein Onn Malaysia (UTHM) – 2024
Project Manager - Secured and managed high-value contracts.
Services: Supply, Deliver, Install, Configure, Test.
Commission And Maintain Self Service Machines
(Kiosks) for the Road Transport Department (JPJ)
Throughout Malaysia for a period of five years.
Comprehensive JIM Branches' ICT Maintenance,
Equipment, Software, and Helpdesk Services.
Support Services and Maintenance of Server
Hardware and Software in Data Centers for Mara
Information Management Division.
Supply, deliver, install, configure, thread, and.
Commission ICT Network Hardware for the main.
Campus Use, Universiti Malaysia Sabah.
Product development, testing, and field application
of composite repair materials.
- Deliverables: Composite Repair 10” Hydrogen
Pipeline |Composite Repair 5" Hydrocarbon.
Pipeline
|Composite Repair 24” Steam Pipeline | Composite
Repair 30” Jet A1 Pipeline | Composite Repair 10”
-24” Diesel Pipeline | Composite Repair 12” Crude
Oil pipeline.|Composite Repair 16” Benzene.
Pipeline
|Composite Repair 3/4”–8” Hydrocarbon Pipeline |
Composite Repair 16” Diesel Pipeline | Composite
Repair 3” LPG Pipeline.
Design, manufacture, delivery, installation, testing, commissioning, and warranty of a cashless bus ticketing system for Rapid KL buses. (2011 buses.)
Delivery Modules: Project Planning, Systems Analysis, System Design, Implementation, Testing, Acceptance, Installation, Deployment, Maintenance.
Design, supply, delivery, installation, configuration, integration, tuning, testing, commissioning, training, warranty maintenance, and support services of Enterprise Logistics Management Systems (ELMS).
Deliverables: Collaboration Layer – iGateway and iTask.|Warehouse Management System (WMS).|Forwarding Management System
iFreight.|Haulage Management System: iHaulage.|Transport Management System: iTransport.|Shipping Management System.
iShip.|Rail Management System.
Installation of appliances, professional security services, and 24-hour internet monitoring and surveillance.
Development of a Master Plan and Framework for an Information Security Management System. Deliverable: GAP Analysis.|Technical Security Assessment.|Framework Development.|Security Documents Development.|Security Audit.|Transfer of Knowledge.| Security Advisory
The development of the Saudi Arabian Computer Emergency Response Team (CERT-SA) deliverables: FAT and PAT on planning and implementation.|Digital Forensic Lab|Secure Network Infrastructure.|Cyber Surveillance System (CSS), Jupiter IDP200.|CERT-SA Portal.| Incident Tracking Reporting System (ITRS)
Security Posture Assessment.|Review Systems and Applications.|Assess Systems and Applications.|Hardening Systems and Applications.|Report and Recommendation.|Security Fundamental Training.
Deliverables: Analysis, Specific Worm.|Analysis of the current network design.|Anti-Virus review|Report and Recommendations.|Training and TOT.|Encase Forensic Tools and Training.
Comprehensive JIM Branches ICT Maintenance.
Equipment, software, and helpdesk services.
Providing ICT hardware and software maintenance.
Services for 20 sites.
Providing micro (PC) hardware and software.
Maintenance Services: Providing Computers.
Maintenance Services. Total sites: 50. Providing
local. Local Area Communication Network (LAN)
Hardware maintenance. Total sites: 38.
Providing ICT hardware and software maintenance services for 20 sites.
To deliver the company’s IT services to approximately the main office and the Asia Pacific region.
1st and 2nd level administration of system control for Kodak Malaysia in the Asia Pacific region, including the handling and implementation of various systems in accordance with control procedures and service level objectives.
- Knowledgeable in the following: Anti-Virus, Fire Wall, NT/W2K, Sun Solaris, SAP, Lotus Notes 5, Vantive, VPN, and Tivoli Management System. Remote control.
- Interfacing in various types of projects, especially on documentation and migration systems/servers for NT, W2K, and Lotus Notes.
- Lead team of Asian countries for updating and reporting of new projects. Incident, Problem, Change Management
Regional Exposure – Asia Pacific.
To deliver the company’s IT DSMS – Desktop Server Messaging System Services to the Asia Pacific (mainly) and the global region for 1st and 2nd level incident, problem, and change management.
Overall responsibility for service delivery from the DSMS shifts environment, and the entire facility after hours. Responsibility for all staff on shift, and overall staff management of his individual shift team, including financial control. Ongoing management of services to ensure our customers receive the highest quality production. Works closely with the Head of Operations to meet or exceed the service delivery expectations of clients.
Clients: Commonwealth Bank of Australia, Bank of Queensland, and Bumiputra Bank of Malaysia.
To deliver the company’s IT services to approximately 20,000 users in the Asia-Pacific region. Countries supported include Malaysia, Singapore, Australia, Japan, Thailand, China/Hong Kong, Taiwan, India, Indonesia, South Korea, New Zealand, Guam, and the Fiji Islands.
Administration of the access control system for Exxon systems in the Asia Pacific region, including the handling and implementation of access requests in accordance with control procedures and service level objectives.
To analyze, design, develop, implement, and provide technical support to the organization’s desktop infrastructure, specifically on application installation automation. Systems include Novell, NT, UNIX servers, gateways, Lotus Notes, and interconnectivity infrastructure.
Conduct quality assurance of IT operations in compliance with established control procedures, including the review of audit logs of the systems.
Interfacing various types of projects for maintenance, migrations, and developments to collaborate with vendors for new products and support.