Megat Muhd Toriq Mohd Rizal Anthony

• Resolved client issues promptly, ensuring high levels of satisfaction.
• Achieved client satisfaction by managing key accounts effectively.
• Established strong rapport with clients through regular communication.
• Assured timely delivery of products and services to meet customer expectations.
• Oversaw account portfolio to deliver top-quality account services.
• Analysed client feedback to highlight areas in need of improvement.

Major Accomplishment:

I had the honor of representing the Malaysian Pavilion at Expo 2020 Dubai. I was assigned to manage the Business Centre, where I supported weekly delegates from various Malaysian Ministries. My role involved assisting them in hosting international guests, facilitating meetings, and providing support during the signing of MOUs and business engagements.

• Streamlined registration processes, improving attendee ease of access.
• Facilitated smooth running of events by coordinating all logistical elements.
• Fostered good relations with participants through professional client management skills.
• Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
• Established strong relationships with suppliers to secure cost-effective deals.
• Welcomed guests into venues and showing them to booth.

• Seek new clients to sell advertising space in our magazine or online.
• Continue to service existing clients
• Attended various events to engage with potential clients to sell advertising space in our magazine
• Cold calls to potential clients

Editorial:

• Wrote two game reviews for PC.Com.
• Assisted the editorial desk for Business Today and PC.Com.

Events:

Umobile's Mobile Legend Campus Tours

• Roles: Setup at various locations. Sourced out Emcees and Game Marshals. Assisted with the mini-games during the events.

Bazaar Ramadan

• Role: Seek various stalls owner to use Boost and its application for their transaction during the Ramadan sales.
  Client: Boost

• Media calling
• Press release writing
• Media monitoring
• Writing for a business prospectus

Role:

• Press release writing
• Media calling
• Media monitoring
• Speech writing