Mee Sim Huh
Petaling Jaya,Selangor
Summary
A proactive mindset, exceptional problem-solving skills, and dedication to continuous improvement make a highly valuable asset to any organization. Excellence is demonstrated in roles demanding meticulous attention to detail, effective team leadership, and optimization of processes for enhanced efficiency and productivity.
Overview
1
1
year of professional experience
Work History
Assistant Manager , Payment Dispute
Grab Malaysia
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Assistant Manager, Billing & Collections
Grab Malaysia
12.2023 - Current
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed strategy to increase sales and drive profits.
- Conducted employee performance evaluations, providing constructive feedback for growth and develop.
- Streamlined operations for increased efficiency, implementing new processes and procedures.
Education
High School Diploma -
04.2001 -
Skills
Operations Management
Product and service knowledge
Employee Performance Evaluation
Workload Management
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Malay
Limited Working
Timeline
Assistant Manager, Billing & Collections - Grab Malaysia
12.2023 - Current
Sekolah Menengah Kebangsaan Chung Hwa - High School Diploma,
04.2001 -
Assistant Manager , Payment Dispute - Grab Malaysia