Highly organized and versatile professional with experience in administrative support, accounting, healthcare assistance and clinic operations. Skilled in managing office tasks, maintaining accurate financial records, delivering patient care and providing exceptional customer service in diverse industries, including healthcare, engineering and hospitality. Proficient in relevant software, example, Microsoft Office, Words, Excel and PowerPoints with a proven ability to adapt to fast-paced environments and deliver results. Known for attention to detail, strong interpersonal skills and a commitment to excellence in every role undertaken.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Administrative
Build Enterprise Sdn Bhd
01.2024 - Current
Attending to phone calls enquires & Fillings
Schedule and confirm appointments, ensuring minimal waiting time
Monitor office supplies inventory and place orders as needed
Handle billing processes, prepare invoices and ensure timely payment collection
Health Care nurse
Tan Tock Seng Hospital
01.2021 - 01.2024
Provide comprehensive nursing care to patients in various units, including medical, surgical or critical care
Monitor and record patient vital signs, reporting changes to physicians as needed
Administer medications and treatments in accordance with hospital protocols
Assist in medical procedures and ensure patient comfort during treatment
Educate patients and families on disease management, post-treatment care and healthy lifestyle choices
Conducted routine assessments and documented patient progress
Supported physicians during rounds and coordinated care plans
Evaluates the health of patients and creates treatment plans
Participates in evaluation and documentation of patients and care
Admin Clerk
KPJ Specialist Centre
01.2019 - 01.2021
Manage patient registration, update medical records and ensure accuracy in data entry
Arrange for prescribed laboratory tests, specialist referrals, and other prescriptions as directed, performs or assists in the performance of basic clinical and/or appropriate to the activities of the unit
Handle billing processes, prepare invoices and ensure timely payment collection
Respond to patient inquiries via phone and email, maintaining a high standard of customer service
Monitor office supplies inventory and place orders as needed
Ensure compliance with healthcare confidentiality policies and regulations
Accounts Clerk
Blog view Marketing Sdn Bhd
01.2011 - 01.2015
Maintain accurate financial records and ledger
Process accounts payable and receivable transactions
Prepare bank reconciliations and assist in month-end closings
Assist in payroll processing and tax filings
Generate financial reports and provide administrative support
Assisted Senior accountants in daily financial operations
Clinic Assistant
Lee Eye Centre
01.2009 - 01.2011
Greet patients, manage registration and update their medical history in the clinic’s system
Schedule and confirm appointments, ensuring minimal waiting time for patients
Assisted with patient intake including taking vital signs and preparing patients for consultations
Assist ophthalmologists during eye examinations by preparing necessary tools and ensuring a smooth workflow
Educate patients on post-procedure care and address inquiries professionally
Handle billing process payments and liaise with insurance providers for claims
Ensure cleanliness and sterility of equipment and workspace in compliance with health regulations
Maintained inventory of medical supplies and ordered replacements when needed
Product Manager (Sep 2014 – Jan 2017) Division Manager (Jan 2017 – Jan 2024) at Build Technology Supply Sdn Bhd (IT Hardware Distributor)Product Manager (Sep 2014 – Jan 2017) Division Manager (Jan 2017 – Jan 2024) at Build Technology Supply Sdn Bhd (IT Hardware Distributor)