Meena Latha
HR & ADMINISTRATOR
JOHOR-BAHRU
Summary
Highly organized and versatile professional with experience in administrative support, accounting, healthcare assistance and clinic operations. Skilled in managing office tasks, maintaining accurate financial records, delivering patient care and providing exceptional customer service in diverse industries, including healthcare, engineering and hospitality. Proficient in relevant software, example, Microsoft Office, Words, Excel and PowerPoints with a proven ability to adapt to fast-paced environments and deliver results. Known for attention to detail, strong interpersonal skills and a commitment to excellence in every role undertaken.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Administrative
Build Enterprise Sdn Bhd
01.2024 - Current
- Attending to phone calls enquires & Fillings
- Schedule and confirm appointments, ensuring minimal waiting time
- Monitor office supplies inventory and place orders as needed
- Handle billing processes, prepare invoices and ensure timely payment collection
Health Care nurse
Tan Tock Seng Hospital
01.2021 - 01.2024
- Provide comprehensive nursing care to patients in various units, including medical, surgical or critical care
- Monitor and record patient vital signs, reporting changes to physicians as needed
- Administer medications and treatments in accordance with hospital protocols
- Assist in medical procedures and ensure patient comfort during treatment
- Educate patients and families on disease management, post-treatment care and healthy lifestyle choices
- Conducted routine assessments and documented patient progress
- Supported physicians during rounds and coordinated care plans
- Evaluates the health of patients and creates treatment plans
- Participates in evaluation and documentation of patients and care
Admin Clerk
KPJ Specialist Centre
01.2019 - 01.2021
- Manage patient registration, update medical records and ensure accuracy in data entry
- Arrange for prescribed laboratory tests, specialist referrals, and other prescriptions as directed, performs or assists in the performance of basic clinical and/or appropriate to the activities of the unit
- Handle billing processes, prepare invoices and ensure timely payment collection
- Respond to patient inquiries via phone and email, maintaining a high standard of customer service
- Monitor office supplies inventory and place orders as needed
- Ensure compliance with healthcare confidentiality policies and regulations
Accounts Clerk
Blog view Marketing Sdn Bhd
01.2011 - 01.2015
- Maintain accurate financial records and ledger
- Process accounts payable and receivable transactions
- Prepare bank reconciliations and assist in month-end closings
- Assist in payroll processing and tax filings
- Generate financial reports and provide administrative support
- Assisted Senior accountants in daily financial operations
Clinic Assistant
Lee Eye Centre
01.2009 - 01.2011
- Greet patients, manage registration and update their medical history in the clinic’s system
- Schedule and confirm appointments, ensuring minimal waiting time for patients
- Assisted with patient intake including taking vital signs and preparing patients for consultations
- Assist ophthalmologists during eye examinations by preparing necessary tools and ensuring a smooth workflow
- Educate patients on post-procedure care and address inquiries professionally
- Handle billing process payments and liaise with insurance providers for claims
- Ensure cleanliness and sterility of equipment and workspace in compliance with health regulations
- Maintained inventory of medical supplies and ordered replacements when needed
Education
SPM -
Postgraduate Certificate - undefined
People Management & Employment Relation
HRM and SHRM Advance cert - undefined
Skills
Financial record-keeping
Bookkeeping
Accounts payable/receivable
Bank reconciliations
Data entry and accuracy
Proficiency in MS Excel
Proficiency in MS Word
Proficiency in PowerPoint
Communications
Team Work
Problem-solving
Analytical Thinking
Administrative tasks
Clerical tasks
Patient registration
Appointment Scheduling
Maintaining medical records
Updating medical records
Assisting doctors
Assisting nurses
Handling insurance claims
Billing
Managing clinic inventory
Managing supplies
Organizational abilities
Multitasking abilities
Excellent communication skills
Customer Service skills
Medication administration
IV Therapy
Infection control
Safety protocols
Team Collaboration
Emergency response
CPR
Personal Information
- Date of Birth: 10/24/89
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
Timeline
Administrative
Build Enterprise Sdn Bhd
01.2024 - Current
Health Care nurse
Tan Tock Seng Hospital
01.2021 - 01.2024
Admin Clerk
KPJ Specialist Centre
01.2019 - 01.2021
Accounts Clerk
Blog view Marketing Sdn Bhd
01.2011 - 01.2015
Clinic Assistant
Lee Eye Centre
01.2009 - 01.2011
Postgraduate Certificate - undefined
People Management & Employment Relation