Travelling, fishing, cooking, watch movie, reading
Hi, I’m
MD Rakib Hossain
Housekeeper
Pulau Penang,Pulau Pinang
Summary
Dedicated hotel housekeeper with a proven track record at Museum Hotel, enhancing guest satisfaction through meticulous room inspections and effective complaint resolution. Skilled in room turnover and safety monitoring, I consistently contributed to the hotel's reputation for cleanliness and comfort, ensuring a welcoming environment for all guests.
Overview
2
years of professional experience
4
Languages
Work History
Museum Hotel
Hotel Housekeeper
03.2023 - Current
Job overview
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
Education
Banaripara Degree College Banaripara, Barishal, Bangladesh
High School Diploma from Commerce
04.2003
Skills
Room turnover
Interests
Timeline
Hotel Housekeeper
Museum Hotel
03.2023 - Current
Banaripara Degree College
High School Diploma from Commerce
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