Driven by a results-focused approach, I excelled at Flextronics Technology Penang Plant 3 by leading cross-functional teams to timely project completions within budget, enhancing system reliability through meticulous root cause analysis. Skilled in technical support and fostering professional growth, I significantly reduced production downtime and improved operational efficiency. Logical Service Engineer with extraordinary troubleshooting and problem-solving skills. Offering over [Number] years of experience performing equipment installation, inspection and assembly. Well-versed in monitoring installed equipment and maintaining equipment in proper condition. Versatile [Job Title] skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Hi, I’m
MD IZADIHAR BIN ARBARIAN
SALE SERVICE ENGINEER
JOHOR BAHRU
Summary
Overview
17
years of professional experience
Work History
CAHAYA ENGINEERING & TRADING
Service Engineer
01.2015 - Current
Job overview
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Installed, configured and tested equipment on specialized platforms.
- Analyzed and evaluated performance and optimized efficiency.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
Flextronics Technology Penang Plant 3
Senior Engineer
01.2014 - 12.2015
Job overview
- Monitored employee performance to keep projects on task.
- Determined equipment failure root cause and implemented solutions.
- Led cross-functional team for successful completion of multiple large-scale projects, ensuring timely delivery within budget constraints.
- Controlled project costs by approving expenditures.
- Mentored junior engineers, providing guidance in best practices and fostering professional growth opportunities.
- Enhanced system reliability by conducting thorough root cause analyses and implementing corrective actions to prevent future issues.
- Maximized resource utilization with effective management of personnel, materials, and equipment for optimal project outcomes.
- Enforced rules and regulations to keep working environment safe.
- Accelerated product development cycles by employing Agile methodologies and fostering a collaborative work environment.
- Reduced production downtime by developing maintenance plans and preventive measures.
- Mentored junior engineers, sharing expertise and guiding their professional development.
- Led critical negotiations with suppliers, securing high-quality materials at more favorable cost.
- Developed comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with industry standards.
- Developed and maintained strong relationships with clients, understanding their needs and delivering custom solutions.
- Trained and mentored junior engineers, providing guidance and direction.
Ecotech Manufacturing Sdn Bhd
Chargeman
07.2007 - 08.2014
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
Education
Institut Latihan Perindustrian Pasir GudangJohor Bahru, Johor, Malaysia
Competence As A Chargeman AO from Low Voltage System Without Aerial And Power Plant
04.2001
University Overview
Institut Kemahiran Belia NegaraJohor Bahru, Johor, Malaysia
Competence As A Wireman from Wireman Pw1
04.2001
University Overview
Sekolah Menengah Vokasional Johor BahruJohor Bahru, Johor, Malaysia
Sijil Kemahiran Malaysia from Basic Electrical Domestics And Industrial
04.2001
University Overview
Sekolah Menegah Vokasional MalaysiaJohor Bahru, Johor, Malaysia
Sijil Kemahiran Malaysia from Intermediate Domestic Industrial Electrician
04.2001
University Overview
Skills
Technical Support
Languages
Malay
Native language
English
Intermediate
B1
Timeline
Service Engineer
CAHAYA ENGINEERING & TRADING
01.2015 - Current
Senior Engineer
Flextronics Technology Penang Plant 3
01.2014 - 12.2015
Chargeman
Ecotech Manufacturing Sdn Bhd
07.2007 - 08.2014
Institut Latihan Perindustrian Pasir Gudang
Competence As A Chargeman AO from Low Voltage System Without Aerial And Power Plant
04.2001
Institut Kemahiran Belia Negara
Competence As A Wireman from Wireman Pw1
04.2001
Sekolah Menengah Vokasional Johor Bahru
Sijil Kemahiran Malaysia from Basic Electrical Domestics And Industrial
04.2001
Sekolah Menegah Vokasional Malaysia
Sijil Kemahiran Malaysia from Intermediate Domestic Industrial Electrician
04.2001
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