MD HAZRUL KHAMIS
Kulai-Johor
Summary
Experienced professional seeking a responsible position with a progressive firm. Valuing my skills and experience, I aim to contribute towards organizational goals. Committed to continuous improvement, I strive to collaborate with senior professionals and peers to enhance my skills and knowledge.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Infrastructure System Engineer
Panasonic System Networks Malaysia Sdn Bhd
11.2015 - Current
- SAP BASIS and Data Center Service
- Server Administration
- Network Administration
- Backup Administration
- End User and Incident Support [L2 & L3]
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Completed software updates and assessed security patches for optimized computer use.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Optimized networked software and operating systems by applying updates and patches.
- Improved system efficiency by implementing and optimizing hardware and software components.
IT Executive
Gerbang Nusajaya Sdn Bhd
09.2012 - 10.2015
- Provide PC software training and documentation
- System Installation, Upgrade, Security, Disaster Recovery and Contingency Planning
- General IT administration tasks
- Support Lotus Notes System
- Technical Support for Glodon System, TAS, TRB & TME.
- Led a team of IT professionals to streamline processes, resulting in increased efficiency and productivity.
- Implemented cost-effective technology upgrades, ensuring optimal performance while staying within budgetary constraints.
- Negotiated contracts with vendors and suppliers, securing favorable terms for hardware acquisition and software licensing.
- Configured and implemented IT initiatives to produce measurable business value.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Coordinated secure system access of users to various department systems and platforms.
IT Analyst
Hydro Aluminium Malaysia Sdn Bhd
05.2011 - 10.2011
- Monitoring and maintaining computer systems and networks
- Install and configure computer systems
- Provide technical support
- Supporting the roll-out of new applications.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
IT Officer
Tamura Electronics Malaysia Sdn Bhd
03.2010 - 04.2011
- Manage & maintain the operations of the servers and networks
- Responsible for Setup and maintain the Window XP, Vista,7, Window Server 2003/2000, Microsoft SQL 2005/2000, Active Directory, Backup Software, Microsoft Office applications, email server, DHCP and Trend Micro server
- Provide technical support
- Updating and maintaining corporate web site.
- Provided exceptional IT support for staff members, resulting in increased productivity.
- Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
- Improved system efficiency by implementing new software and hardware solutions.
- Managed network security protocols to ensure sensitive data protection and prevent cyber attacks.
- Upgraded outdated systems with modern technology, enhancing overall performance and reliability.
- Diagnosed complex technical issues quickly, providing timely resolutions that minimized downtime.
Education
Bachelor of Information Technology (Hons) - Artificial Intelligence
Universiti Utara Malaysia
Sintok, Kedah, Malaysia10.2009
Skills
- Veeam Backup Replication
- Lotus Notes Designer 85
- SAP BASIS
- NetApp system
- VMware management
- Adobe photoshop
- Backup Exec & Net Backup
- 3PAR Data Management
- Network Management
- FortiGate Management
- PHP MySQL
- Visual Basic Access
- Microsoft Azure
Accomplishments
- DMD GROUP AWARD - 2024: Take over Kitting Store Location to One Store Management
- DMD GROUP AWARD - 2023: IT-BCP & IT security Enhancement
- DIRECTOR GROUP AWARD - 2022: Managed to improve QCD by Creating Business Process Via RPA, Manufacturing Digitalization & Online Service Enhancement
- DMD GROUP AWARD - 2021: ISC Improvement Project for New Norm
- DMD GROUP AWARD - 2019: DMS General Sanction Online Workflow System
Languages
Malay
Proficient
C2
English
Advanced
C1
Javanese
Intermediate
B1
Personal Information
- Ethnicity: Malay
- Nationality: Malaysian
- Driving License: B2, D
References
- Ahmad Bidi bin Saad
Assistant General manager at Tamura Electronics (M) Sdn Bhd
ahmad.bidi@tamura.com.my
0125108848
- Elazreen Atikah binti Suihimi
Assistant IT Manager at Gerbang Nusajaya Sdn Bhd
elazreen@d-group.com.my
0177337803
- Mohammed Hafiz bin Omar
Assistant Manager at Panasonic System Networks Malaysia Sdn Bhd
mohammedhafiz.omar@my.panasonic.com
0127451360
Certification
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Security Engineer Associate
Microsoft Certified: Azure Solutions Architect Expert
Timeline
Infrastructure System Engineer
Panasonic System Networks Malaysia Sdn Bhd
11.2015 - Current
IT Executive
Gerbang Nusajaya Sdn Bhd
09.2012 - 10.2015
IT Analyst
Hydro Aluminium Malaysia Sdn Bhd
05.2011 - 10.2011
IT Officer
Tamura Electronics Malaysia Sdn Bhd
03.2010 - 04.2011
Bachelor of Information Technology (Hons) - Artificial Intelligence
Universiti Utara Malaysia
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Security Engineer Associate
Microsoft Certified: Azure Solutions Architect Expert
Similar Profiles
Nurul Izzaty IshakNurul Izzaty Ishak
Supervisor at Panasonic System Networks MalaysiaSupervisor at Panasonic System Networks Malaysia
Soon Ta OngSoon Ta Ong
Production Manager at Panasonic Automotive Systems Malaysia Sdn. Bhd.Production Manager at Panasonic Automotive Systems Malaysia Sdn. Bhd.
Nor Hamizah Abdul HamidNor Hamizah Abdul Hamid
Global Services Operations Centre (GSOC) Analyst at IPC INFORMATION SYSTEM (Malaysia) SDN BHDGlobal Services Operations Centre (GSOC) Analyst at IPC INFORMATION SYSTEM (Malaysia) SDN BHD