Md Faizan khan

Analyst at HCLTech in Bukit Jalil, Malaysia, with expertise in remote troubleshooting and root cause analysis. Skilled in crafting solutions to recurring issues and adept at communication through call, email, and chat channels. Proficient in Korean and English languages, with a foundational knowledge of front-end development and Python. Committed to enhancing user experience by resolving technical challenges efficiently. Analyst with strengths in Adaptive Problem Solving and Technical Support. Facilitates smooth communication with end users via Call, Email, and Chat, fostering positive customer interactions. Supports users in overcoming technical barriers, ensuring seamless access to systems.