MD ARIFUL ISLAM
NAOGAON
Summary
Results-driven Supervisor Leader with technical expertise in IT support and hardware troubleshooting. Experienced in monitoring team performance, optimizing operational workflow, and maintaining system functionality to ensure maximum productivity.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Supervisor Leader
L&M INDUSTRY (M) SDN.BHD.
SELANGOR, MALAYSIA
12.2020 - Current
- Monitored staff performance and developed improvement plans.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Maintained up-to-date knowledge of industry developments, applying best practices to operational processes.
- Monitored inventory levels, ordering stock to prevent shortages.
IT Support Assistant
L&M INDUSTRY (M) SDN.BHD.
SELANGOR, MALAYSIA
12.2020 - Current
- Configured and maintained computer systems and networks, enhancing overall IT infrastructure reliability.
- Troubleshot system and network problems, diagnosing and resolving hardware and software faults.
- Monitored network performance, resolving connectivity issues to maintain optimal operational efficiency.
- Monitored and maintained performance of company computers and systems and addressed issues.
- Installed and configured computer hardware operating systems and applications.
- Installed new hardware and software to meet system specifications and user needs.
- Installed and updated software applications, ensuring compatibility and smooth operation across departments.
- Updated software for new functionality and improved security.
- Backed up servers regularly to reduce data loss.
Education
Certificate of Higher Education - SCIENCE
Naogaon Government College
NAOGAON 01-2015
Skills
- Staff mentoring
- Team supervision
- Team motivation
- Employee training
- System configuration
- Software installation
- Technical support
- Data backup
- Invoicing
- Microsoft Office proficiency
Languages
Bengali
Proficient
C2
English
Elementary
A2
Hindi
Beginner
A1
Malay
Upper Intermediate
B2
Timeline
Supervisor Leader
L&M INDUSTRY (M) SDN.BHD.
12.2020 - Current
IT Support Assistant
L&M INDUSTRY (M) SDN.BHD.
12.2020 - Current
Certificate of Higher Education - SCIENCE
Naogaon Government College