M. Danial Ramdan
Territory Manager
Summary
Experienced Territory Manager with a proven track record of success, demonstrating strong leadership and communication skills. Skilled in developing and executing strategic sales plans to drive business growth. Proficient in staff training, ensuring exceptional customer service, and effectively managing inventory. Committed to delivering results and exceeding targets with a customer-centric approach.
Overview
3
3
years of professional experience
15
15
years of post-secondary education
Work History
Territory Manager
Sushi King Sdn Bhd
11.2023 - Current
- Developed and implemented effective sales strategies to increase sales and market share in a designated territory
- Coordinated and oversaw all regional sales activities to ensure sales and customer service objectives were met
- Conducted regular customer visits to nurture relationships and increase sales opportunities.
Restaurant Manager
Sushi King Sdn Bhd
01.2023 - 11.2023
- Managed a team of 18 restaurant staff, ensuring customer satisfaction and efficient operations as well as resolved customer complaints and inquiries in a timely and professional manner
- Scheduled staff shifts and ensured proper utilization of labor hours.
Assistant Restaurant Manager
Sushi King Sdn Bhd
12.2021 - 12.2022
- Managed daily store operations including opening/closing procedures, inventory and cash control
- Developed and monitored cost controls for food, beverage, labor, and administrative expenses.
Education
Degree in Psychology -
IIUM
09.2019 - 05.2021
High School Diploma -
SMK Sungai Choh
Rawang, Selangor, Malaysia 04.2001 - 05.2014
Skills
Teamwork
Work ethic
Problem-solving
Time management
Languages: Malay, English
Customer Relationship Management
Business Growth
Business Development
Relationship Building
Product and Service Sales
Issue Resolution
Business development and planning
Opportunities Identification
Brand Promotion
Military Service
2nd Lt, Wataniah Army, 08/2018, 07/2023, As Transportation Officer and assist chief instructor in cadet training.
References
HR, Sushi King Sdn Bhd, ng.wy@sushi-king.com
Additional Information
- Military Services
2nd Lt in Wataniah Army
August 2018 - July 2023
As Transportation Ocer and assist chief instructor in cadet
training.
Languages
Malay
Native language
English
Upper intermediate
B2
Timeline
Territory Manager
Sushi King Sdn Bhd
11.2023 - Current
Restaurant Manager
Sushi King Sdn Bhd
01.2023 - 11.2023
Assistant Restaurant Manager
Sushi King Sdn Bhd
12.2021 - 12.2022
Degree in Psychology -
IIUM
09.2019 - 05.2021
High School Diploma -
SMK Sungai Choh
04.2001 - 05.2014