Md Anawar Hossan

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Developed and maintained courteous and effective working relationships.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Operated espresso machines and commercial coffee brewers to create beverages.

Worked as a bar tender making cocktails, coffee and maintaining inventory weekly ordering and besides learning and experimenting new drinks.

And even worked in the floor when required.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
• Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.