MD. ALAMIN ISLAM
CEO
Dhaka
Summary
To become a dynamic and versatile person who is capable of merging innovative ideas and facing challenges & also getting me in an organizational environment where honesty, creativity, punctuality, sincerity, diligence and performance are the key to success. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Top-notch [Job Title] with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
CEO
Dolphin Aviation Ltd
Dhaka
01.2018 - Current
- Email: drbinwang3.brunel@gmail
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Directed market expansions to propel business forward, meet changing customer needs.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Created succession plans to provide continuity of operations during leadership transitions.
- Directed technological improvements, reducing waste and business bottlenecks.
- Oversaw divisional marketing, advertising and new product development.
- Devised and presented business plans and forecasts to board of directors.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Represented organization at industry conferences and events.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Managed financial, operational and human resources to optimize business performance.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Monitored key business risks and established risk management procedures.
- Established foundational processes for business operations.
Engine Mechanic
Bangladesh Auto Mobile
Dhaka
01.2021 - 07.2021
- Collected information to correctly file warranty claims.
- Listed work performed on each unit in order to properly invoice customers.
- Adhered to company standards and manufacturer guidelines for each repair.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Organized test drives in buses and trucks to identify needed repairs.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
Human Resources Manager
Dolphin Aviation Ltd
Dhaka
06.2020 - Current
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Organized and led staff orientation programs and training to promote collaboration.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Distributed employee engagement surveys to identify areas of improvement.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Fostered positive work environment through comprehensive employee relations program.
- Recruited top talent to maximize profitability.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
Airport Customer Service Agent
Bismillah Airlines
Dhaka
03.2020 - 11.2020
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Introduced complex baggage screening system, increasing screening accuracy [Number]%.
- Used [Software] to prepare pre-departure and post-departure reports and passenger manifests.
- Operated specialized weighing and screening equipment to weigh and screen passenger luggage.
- Recommended [Type] corrective measure to handle customer complaints, decreasing complaints by [Number]%.
- Coordinated with ramp agents to successfully store, remove and transport customer baggage.
- Operated PA system to make announcements regarding flight activity.
- Verified identification and travel documents to efficiently board passengers for on-time departure.
- Used airline computer system to create airline tickets and boarding passes.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Produced and shared customer service reports to support management decision-making.
Airport Manager
biman bangladesh Airlince
Dhaka
11.2022 - 05.2023
- Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
- Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
- Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
- Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
- Implemented and enforced safety policies and procedures, confirming compliance with regulations.
- Reviewed aircraft reports, determining proper maintenance schedules are observed and adhered to.
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations.
- Established and maintained communication with air traffic control and other airfield personnel as required.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Conducted departure and arrival briefings.
- Oversaw fueling, cargo management and departure of aircraft at busy [Type] facility with [Number] daily departures and arrivals.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
- Supervised air traffic controllers and airfield personnel, providing training and guidance.
- Scrutinized and managed flow of incoming and outgoing aircraft, providing guidance and support as needed.
- Coordinated with other agencies to maintain safe and secure airfield environment.
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
Education
B. Engineering Pearson edexcel - Aerospace Engineering And mechanical engineering
University Brunel
Higher National Diploma Pearson - Aeronautical Engineering
Aeronautical College of Bangladesh
Higher Secondary Certificate - Science
Biam Laboratory school and college
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Secondary School Certificate - undefined
ML High school
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Bangladesh Civil Aviation
B.Sc. - Research Aeronautics Engineering, Aeronautics Engineering Automobile
Nanjing Aeronautics of Astronautics
University
Skills
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Accomplishments
- 1 year
- Company name: Auto Express Ltd
- Work: Engine, Mechanicalsystem, Fuel system cleaning,ignition system, brake system,gear box repair, hydraulicmaintains, engine overhaul
- Automobile industrial training
- Company: Bangladesh Autoindustries Ltd
- Duration:3 Month
- National Aeronautics Flying Competition 2017 Duration: 7 day
- Institute: Bangladesh Flying Academy
- Purpose: Flying Competition
- Aircraft Maintenance Training Airport Visit2019
- Duration:3 month
- Institute: Kualampur International Airport Purposeor major: Aircraft Engineering Training
- Gas Turbine Engine Maintenance Lab Duration: 6 months
- Institute: Brunel University, United Kingdom
- Purpose or major: Engine Maintenance
- Mechanical Engineering Lab training
- Chief Executives Officer
- Duration:1 Year
- Institute: University Malaysia perils
- Purpose: Mechanical Lab working, shit metal, enginerapier
- Company Name: Dolphin Aviation Ltd Bangladesh
- Duration: Stay
- Computer Efficiency Course Name: Computer Application
- Course Institute: SIT Foundation,
- Duration: 6 Month
- Office Programmed Microsoft Word, MS Excel, MS Access, MS PowerPoint, E-mail & Internet
- Computer software skill: C++, solid works, HTML Android App developer
- Conference attended 1
- BAF safety command conference Bangladesh Air force 201272
- Understanding and supporting Aircraft AccidentInvestigation and
- Reconstruction Beijing china 20183
- Human failure Aircraft Accident seminar 2019 online attend Singapore
- Airlines
- Online learning
Timeline
Airport Manager
biman bangladesh Airlince
11.2022 - 05.2023
Engine Mechanic
Bangladesh Auto Mobile
01.2021 - 07.2021
Human Resources Manager
Dolphin Aviation Ltd
06.2020 - Current
Airport Customer Service Agent
Bismillah Airlines
03.2020 - 11.2020
CEO
Dolphin Aviation Ltd
01.2018 - Current
B. Engineering Pearson edexcel - Aerospace Engineering And mechanical engineering
University Brunel
Higher National Diploma Pearson - Aeronautical Engineering
Aeronautical College of Bangladesh
Higher Secondary Certificate - Science
Biam Laboratory school and college
undefined
Secondary School Certificate - undefined
ML High school
undefined
Bangladesh Civil Aviation
B.Sc. - Research Aeronautics Engineering, Aeronautics Engineering Automobile
Nanjing Aeronautics of Astronautics
University
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