MD ABU BAKAR
Barista
Kuala Lumpur,Selangor
Summary
Dynamic supervisor with a proven track record at Italian Restaurant, enhancing team productivity and customer satisfaction. Skilled in staff training and inventory management, I effectively resolved complaints and streamlined operations, ensuring optimal service delivery. Passionate about building relationships and maintaining high cleanliness standards in fast-paced environments.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Supervisor & Barista
Italian Restaurant
05.2024 - Current
- Supervised daily operations and ensured efficient service delivery, enhancing team productivity and customer satisfaction.
- Trained new staff on restaurant procedures and service standards, fostering a knowledgeable and effective team.
- Coordinated staff schedules and managed workflow, optimizing resource allocation during peak dining hours.
- Oversaw inventory management and supply ordering, ensuring optimal stock levels and minimizing waste.
- Collaborated with kitchen staff to streamline processes, resulting in improved meal preparation times.
- Resolved customer complaints effectively, enhancing the overall dining experience and maintaining positive relationships.
Barista
TWO Sons Restaurant
03.2023 - 04.2024
- Prepared and served a variety of beverages, ensuring consistent quality and adherence to customer preferences.
- Maintained cleanliness and organization of the workspace, contributing to a safe and efficient service environment.
- Assisted in training new baristas, sharing knowledge of coffee preparation techniques and customer service standards.
- Managed inventory levels, restocking supplies and ingredients to ensure uninterrupted service during peak hours.
Education
SCHOOL CERTIFICATE
JASA School And CollegeCOLLEGE CERTIFICATE
JASA CollegeSkills
Team supervision
Timeline
Supervisor & Barista
Italian Restaurant
05.2024 - Current
Barista
TWO Sons Restaurant
03.2023 - 04.2024
SCHOOL CERTIFICATE
COLLEGE CERTIFICATE