MD ABU BAKAR
Barista
Kuala Lumpur,Selangor
Summary
Dynamic supervisor with a proven track record at Italian Restaurant, enhancing team productivity and customer satisfaction. Skilled in staff training and inventory management, I effectively resolved complaints and streamlined operations, ensuring optimal service delivery. Passionate about building relationships and maintaining high cleanliness standards in fast-paced environments.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Supervisor & Barista
Italian Restaurant
05.2024 - Current
- Supervised daily operations and ensured efficient service delivery, enhancing team productivity and customer satisfaction.
- Trained new staff on restaurant procedures and service standards, fostering a knowledgeable and effective team.
- Coordinated staff schedules and managed workflow, optimizing resource allocation during peak dining hours.
- Oversaw inventory management and supply ordering, ensuring optimal stock levels and minimizing waste.
- Collaborated with kitchen staff to streamline processes, resulting in improved meal preparation times.
- Resolved customer complaints effectively, enhancing the overall dining experience and maintaining positive relationships.
Barista
TWO Sons Restaurant
03.2023 - 04.2024
- Prepared and served a variety of beverages, ensuring consistent quality and adherence to customer preferences.
- Maintained cleanliness and organization of the workspace, contributing to a safe and efficient service environment.
- Assisted in training new baristas, sharing knowledge of coffee preparation techniques and customer service standards.
- Managed inventory levels, restocking supplies and ingredients to ensure uninterrupted service during peak hours.
Education
SCHOOL CERTIFICATE
JASA School And CollegeCOLLEGE CERTIFICATE
JASA CollegeSkills
Team supervision
Staff training
Customer service
Inventory management
Complaint resolution
Beverage preparation
Cleanliness standards
Supply ordering
Relationship building
Software experience
Timeline
Supervisor & Barista
Italian Restaurant
05.2024 - Current
Barista
TWO Sons Restaurant
03.2023 - 04.2024
SCHOOL CERTIFICATE
COLLEGE CERTIFICATE