Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Accomplishments
Certification
Languages
Websites
Timeline
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Md. Jahidul Islam

Md. Jahidul Islam

Titiwangsa Sentral Condominium, Block- A2, Floor-36-8, Kuala Lampur- 50400, Selangor, Malaysia

Summary

Dynamic marketing and sales officer with proven expertise at IFIC Bank PLC in client account management and loan processing. Adept at fostering customer relationships and promoting financial services, I excel in problem-solving and effective communication, driving successful marketing initiatives and enhancing operational efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Officer Marketing & Sales

IFIC Bank PLC
Noakhali
09.2022 - 12.2024
  • Managed client account inquiries and provided timely resolutions.
  • Processed loan applications and verified necessary documentation efficiently.
  • Maintained accurate records of transactions and client interactions daily.
  • Trained new staff on operational procedures and customer service standards.
  • Supported marketing initiatives by promoting banking products to clients effectively.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.

Field Assistant

Palli Sanchay Bank
Cumilla
04.2019 - 08.2022
  • Supported loan application processes by gathering necessary documentation.
  • Maintained accurate records of client interactions and transactions.
  • Coordinated outreach events to promote banking services in local communities.
  • Assisted in conducting field surveys for community financial services.

Education

MBA - Accounting

Comilla Victoria Govt. College Cumilla
Cumilla
06-2017

BBA (Hon’s) - Accounting

Redowan Ahmed College, Cumilla
Comilla
06-2016

Higher Secondary Certificate - Business Studies

Comilla Ajit Guha College
Comilla
06-2012

Secondary School Certificate - Business Studies

Comilla High School
Comilla
04-2010

Skills

  • Customer relationship management
  • Record keeping
  • Client account management
  • Loan processing
  • Financial services promotion
  • Marketing support
  • Problem solving
  • Effective communication
  • Time management

References

Md. Monitul, Islam, Professor, +088-01941614746, Comilla Victoria Govt. College, Cumilla, ID No- 7658, Designation: Head of Dept. of Finance & Banking

Extracurricular Activities

Ability to understand quickly Performing duty in any situation Strong skill in commutation Excellent grasping capacity and understanding the concepts clearly.

Accomplishments

  • Employee Of The Month 2 Times
  • Employee Of The Year 1 Times

Certification

  • Induction of banking
  • Basics of banking
  • Anti-money laundering and terrorism
  • Diploma in Office Computer Program (MS Word, MS Excel, MS PowerPoint, MS Office Access)

Languages

Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Urdu
Elementary (A2)
A2

Timeline

Officer Marketing & Sales

IFIC Bank PLC
09.2022 - 12.2024

Field Assistant

Palli Sanchay Bank
04.2019 - 08.2022

MBA - Accounting

Comilla Victoria Govt. College Cumilla

BBA (Hon’s) - Accounting

Redowan Ahmed College, Cumilla

Higher Secondary Certificate - Business Studies

Comilla Ajit Guha College

Secondary School Certificate - Business Studies

Comilla High School
Md. Jahidul Islam