Md. Jahidul Islam
Titiwangsa Sentral Condominium, Block- A2, Floor-36-8, Kuala Lampur- 50400, Selangor, Malaysia
Summary
Dynamic marketing and sales officer with proven expertise at IFIC Bank PLC in client account management and loan processing. Adept at fostering customer relationships and promoting financial services, I excel in problem-solving and effective communication, driving successful marketing initiatives and enhancing operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Officer Marketing & Sales
IFIC Bank PLC
Noakhali
09.2022 - 12.2024
- Managed client account inquiries and provided timely resolutions.
- Processed loan applications and verified necessary documentation efficiently.
- Maintained accurate records of transactions and client interactions daily.
- Trained new staff on operational procedures and customer service standards.
- Supported marketing initiatives by promoting banking products to clients effectively.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
Field Assistant
Palli Sanchay Bank
Cumilla
04.2019 - 08.2022
- Supported loan application processes by gathering necessary documentation.
- Maintained accurate records of client interactions and transactions.
- Coordinated outreach events to promote banking services in local communities.
- Assisted in conducting field surveys for community financial services.
Education
MBA - Accounting
Comilla Victoria Govt. College Cumilla
Cumilla06-2017
BBA (Hon’s) - Accounting
Redowan Ahmed College, Cumilla
Comilla06-2016
Higher Secondary Certificate - Business Studies
Comilla Ajit Guha College
Comilla06-2012
Secondary School Certificate - Business Studies
Comilla High School
Comilla04-2010
Skills
- Customer relationship management
- Record keeping
- Client account management
- Loan processing
- Financial services promotion
- Marketing support
- Problem solving
- Effective communication
- Time management
Extracurricular Activities
Ability to understand quickly Performing duty in any situation Strong skill in commutation Excellent grasping capacity and understanding the concepts clearly.
Accomplishments
- Employee Of The Month 2 Times
- Employee Of The Year 1 Times
Certification
- Induction of banking
- Basics of banking
- Anti-money laundering and terrorism
- Diploma in Office Computer Program (MS Word, MS Excel, MS PowerPoint, MS Office Access)
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Urdu
Elementary (A2)
A2
Timeline
Officer Marketing & Sales
IFIC Bank PLC
09.2022 - 12.2024
Field Assistant
Palli Sanchay Bank
04.2019 - 08.2022
MBA - Accounting
Comilla Victoria Govt. College Cumilla
BBA (Hon’s) - Accounting
Redowan Ahmed College, Cumilla
Higher Secondary Certificate - Business Studies
Comilla Ajit Guha College
Secondary School Certificate - Business Studies
Comilla High School