Consumer Trust and Booking Behavior on Online Travel Agencies
Motivated and detail-oriented professional with a strong academic background in business administration and hands-on experience in the travel and tourism industry, specifically within Online Travel Agency (OTA) platforms. Demonstrated ability to work in cross-functional, multicultural environments through remote freelance roles. Adept in data analysis, research reporting, systems thinking, and digital platform operations. Seeking PhD admission to further explore academic research in digital consumer behavior, strategic innovation in tourism, and human resource management in the digital economy.
- Data Analysis & Visualization: Skilled in analyzing datasets using Microsoft Excel, basic SQL, and data visualization tools
Consumer Trust and Booking Behavior on Online Travel Agencies