Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
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Md Fazla Rabby

Md Fazla Rabby

Student
Setapak

Summary

Motivated and detail-oriented professional with a strong academic background in business administration and hands-on experience in the travel and tourism industry, specifically within Online Travel Agency (OTA) platforms. Demonstrated ability to work in cross-functional, multicultural environments through remote freelance roles. Adept in data analysis, research reporting, systems thinking, and digital platform operations. Seeking PhD admission to further explore academic research in digital consumer behavior, strategic innovation in tourism, and human resource management in the digital economy.

Overview

2
2
years of professional experience
22
22
years of post-secondary education
5
5
Languages

Work History

Assistant OTA Executive (Freelancer – Remote)

NZ World Tours & Travels Sdn Bhd
03.2022 - 08.2024
  • - Assisted in the day-to-day operational management of OTA platforms, including listing management, price monitoring, and booking system coordination.
  • - Engaged in backend content optimization to ensure accurate and updated travel inventory and packages.
  • - Collaborated with international suppliers and internal teams to troubleshoot issues related to bookings, partner integrations, and customer inquiries.
  • - Supported the enhancement of customer experience by analyzing user behavior and feedback trends from OTA dashboards.
  • - Gained practical exposure to remote work protocols, digital project coordination, and virtual business communication.


Education

MBA - Business Administration

University Geomatika Malaysia
Kuala Lumpur, Malaysia
04.2001 -

Bachelor of Business Administration (BBA) -

University Geomatika Malaysia

Skills

- Data Analysis & Visualization: Skilled in analyzing datasets using Microsoft Excel, basic SQL, and data visualization tools

References

Academic and professional references are available upon request.

Interests

Consumer Trust and Booking Behavior on Online Travel Agencies

Timeline

Assistant OTA Executive (Freelancer – Remote)

NZ World Tours & Travels Sdn Bhd
03.2022 - 08.2024

MBA - Business Administration

University Geomatika Malaysia
04.2001 -

Bachelor of Business Administration (BBA) -

University Geomatika Malaysia
Md Fazla RabbyStudent