MAZWANI MUSA
SALES COORDINATOR
Kuah,02
Summary
Dynamic Sales Coordinator with a proven track record at DZ Siraj Travel & Tours Sdn Bhd, enhancing productivity and revenue through effective team building and sales reporting. Skilled in fostering customer relationships and leveraging customer communication for repeat business. Achieved significant sales growth by implementing strategic sales initiatives and providing exceptional customer service.
Overview
8
8
years of professional experience
Work History
Sales Coordinator
DZ Siraj Travel & Tours Sdn Bhd
Kuah, Kedah
02.2022 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
SALES PERSON
Longwin SP Trading
Sungai Petani, Kedah
02.2017 - 01.2019
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Expanded customer base through targeted prospecting and networking efforts.
Education
SIJIL PENGEMBARAAN PELANCONGAN - Tourism And Travel Management
Kolej Komuniti Jerai
Guar Chempedak, Kedah, Malaysia 04.2001 -
SIJIL PELAJARAN MALAYSIA - Islamic Studies
SMA Madrasah Insaniah
Karangan, Kedah, Malaysia 04.2001 -
Skills
Customer communication
Sales reporting
Goals and performance
Team building
Data entry
Issue resolution
Timeline
Sales Coordinator
DZ Siraj Travel & Tours Sdn Bhd
02.2022 - Current
SALES PERSON
Longwin SP Trading
02.2017 - 01.2019
SIJIL PENGEMBARAAN PELANCONGAN - Tourism And Travel Management
Kolej Komuniti Jerai
04.2001 -
SIJIL PELAJARAN MALAYSIA - Islamic Studies
SMA Madrasah Insaniah
04.2001 -
Similar Profiles
DARSSENI NARAYANSAMYDARSSENI NARAYANSAMY
Travel Advisor at SRI KASI TRAVEL AND TOURS SDN BHDTravel Advisor at SRI KASI TRAVEL AND TOURS SDN BHD
Norhaliza YusofNorhaliza Yusof
UMRAH at HADID TRAVEL AND TOURS SDN BHDUMRAH at HADID TRAVEL AND TOURS SDN BHD
Petronella Binti TambunanPetronella Binti Tambunan
Assistant Manager Sales Support & Reservation at Borneo Nature Tours Sdn BhdAssistant Manager Sales Support & Reservation at Borneo Nature Tours Sdn Bhd