Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Mazlifah Sajadi

Mazlifah Sajadi

Manager
Kuala Lumpur

Summary

Adept at spearheading strategic initiatives, I significantly enhanced operational efficiency and client satisfaction at the Malaysian Association For The Blind. With a proven track record in team leadership and financial management, I excel in transforming challenges into opportunities, demonstrating a remarkable ability to exceed objectives through innovative strategies and effective staff development.

Overview

29
29
years of professional experience
3
3
Certifications

Work History

Manager

Malaysian Association For The Blind
01.2018 - Current
  • Implemented strategic plans that aligned with organization's objectives while also adapting to evolving market conditions in order to stay competitive within an increasingly dynamic industry landscape.
  • Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Spearheaded community outreach efforts to establish positive connections with local organizations and potential partners for future collaboration opportunities.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Manager

ISBA UK Thinking Skills Academy
07.2015 - 04.2017

Skills Training

Acting Deputy Principal /Head of the Department

CQ Breyer College
08.2010 - 08.2014

Management & Skills Training

Application Specialist

Vital Education Sdn Bhd/Rebound Asia (M) Sdn Bhd
07.2009 - 07.2010

Training & Development

Senior Global Operation Officer

Standard Chartered Bank
01.2007 - 08.2008

Fund Services

Operations Executive

MIDF Amanah Asset Management Bhd
08.1997 - 06.2007

Asset Management and Fund Services

Material Planner

OYL Electronics Sdn Bhd
01.1995 - 07.1997

Material Planner and Warehouse Management

Education

Bachelor's Degree in Information System & Mgmt (H) - Information Technology And Management

Open University Malaysia
Kuala Lumpur
04.2001 -

Certificates in Computer Science - Information Technology

University of Malaya
Kuala Lumpur
04.2001 -

Diploma in Information Technology - Information Technology

Cosmopoint Institute of Technology
Kuala Lumpur
04.2001 -

Skills

  • Team Leadership

  • Operations Management

  • Strategic Planning

  • Performance Management

  • Time Management

  • Staff Development

  • Workforce Management

  • Financial Management

  • Project Management

Accomplishments

Personal Achievements:


1. Certified Trainer (TTT) - Human Resource Development Corporation

2. Certified RPEL Assessor - The Great Britain College Consortium

3. National Industry Expert/PPL/PPL-SLDN Sector Business & Finance


Social Contribution:


1. Advisor for CSR Projects - Corporate & Higher Institutions

2. Leads various Community projects for Visually Impaired & Blind

3. Committee Member of Education, Training, ICT & Research for Malaysian Association for the Blind


Certification

Vocational Training Officer(VTO) - 2013

Timeline

Manager

Malaysian Association For The Blind
01.2018 - Current

Manager

ISBA UK Thinking Skills Academy
07.2015 - 04.2017

Acting Deputy Principal /Head of the Department

CQ Breyer College
08.2010 - 08.2014

Application Specialist

Vital Education Sdn Bhd/Rebound Asia (M) Sdn Bhd
07.2009 - 07.2010

Senior Global Operation Officer

Standard Chartered Bank
01.2007 - 08.2008

Bachelor's Degree in Information System & Mgmt (H) - Information Technology And Management

Open University Malaysia
04.2001 -

Certificates in Computer Science - Information Technology

University of Malaya
04.2001 -

Diploma in Information Technology - Information Technology

Cosmopoint Institute of Technology
04.2001 -

Operations Executive

MIDF Amanah Asset Management Bhd
08.1997 - 06.2007

Material Planner

OYL Electronics Sdn Bhd
01.1995 - 07.1997
Mazlifah SajadiManager