Creative Designs Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
26
26
years of post-secondary education
2
2
Languages
Work History
External Affair Manager
Asia Honor Paper Industries (M) Sdn Bhd
12.2017 - Current
Company Overview: Manufacturing / Building / Engineering
Salary : MYR 15,480
Website: https://www.asiahonourpaper.com
Managed and motivated employees to be productive and engaged in work.
Develop expertise in environmental work to effectively lead and support communication strategies with key audiences and stakeholders (e.g., consumers, customers, investors, bottling partners, traditional and social media, government, community leaders, employees and other constituents)
Coordinate with communications teams, bottling partners, other functions and external partners to ensure consistency of communications and public affairs strategies to all key audiences
Initiate, maintain, build and strengthen relationships with key contacts in media, community, academia, government, NGOs and the private sector through communications programs that create measurable value for the business, protect and enhance our brand, engage and influence stakeholders, and prevent and remove barriers
Bring new ideas and communication opportunities to Corporate External Affairs team and environmental platform/spokespersons to maintain and advance the Company's reputation
Provide subject matter expertise, content and coaching to senior management to serve as effective spokespeople provide support and guidance for managing incident and crisis response
Establish and effectively manage the resources, capability and measurements required
Work on large and medium scale projects that have a direct impact on the company
Drive projects based on defined priorities
Forge relationships with key stakeholders, including teams internal and external to the department, to ensure delivery of commitments
Public Relationship and Liaison Manager
China Construction Development (Malaysia) Sdn Bhd
12.2017 - 06.2022
Company Overview: Construction / Building / Engineering
Salary : MYR 12,000
Website: http://chinaconstruction.com.my/
Project: Toppen Shopping Center, Tebrau Johor
Project Value: MYR 565 Million
Year: 2017 - 2019 (Completed with CCC)
Construction / Building / Engineering
Boosted client satisfaction rates through prompt resolution of issues or concerns raised during the course of projects or transactions.
Identified new market trends by conducting research, adapting strategies to capitalize on emerging opportunities.
Managed diverse projects and resolved conflicts, ensuring timely completion and customer satisfaction.
Organized cross-functional meetings to facilitate open dialogue, promoting synergy among team members and driving results.
Implemented effective problem-solving techniques to overcome challenges and negotiated favorable terms for all parties involved.
Delivered comprehensive reports to executive management detailing progress toward goals as well as actionable recommendations for future success.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Government Liaison Manager
Majupadu Development Sdn Bhd
04.2014 - 11.2017
Company Overview: Property / Real Estate
Salary : MYR 9050
Website: https://majupadu.com/
Identified new market trends by conducting research, adapting strategies to capitalize on emerging opportunities.
Evaluated performance metrics, identifying areas for improvement and implementing targeted solutions.
Served as a primary point of contact for internal and external stakeholders, ensuring seamless communication and collaboration throughout the duration of projects.
Developed strategic partnerships with industry leaders, resulting in mutually beneficial business opportunities.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Managing pre-project for layout planning
Solving issue related to land matter with Land Office
Submission DO (Development Order), Earthwork Plan and Building Plan
Receive the approval from council
Submission of Bumi lot allocation and release
Receive approval for TNB, SAJ, IWK and JKR by submission all technical plan
CCC (Certificate of Completion and Compliance) application and receive all supporting letter from 6 government office for obligatory to receive the CCC
APDL License and Sales Advertising allow for KPKT (Ministry of Housing and Local Government)
Assists and prompt the management around the government to updated rule and procedure for planning purpose
Property / Real Estate
Website: [not provided]
Project: Taman Delima 3: 50 Acre Mixed Development
Project Value: MYR 105 Million
Year: 2014 - 2016 (Completed with CCC)
Project: Kluang Comercial Center (38 units of shop office)
Project Value: MYR 24 Million
Year: 2015 - 2017 (Completed with CCC)
Liaison Officer
Bina Puri Construction Sdn Bhd
10.2011 - 03.2014
Company Overview: Construction / Building / Engineering
Website: https://www.binapuri.com.my
Supported organizational goals by facilitating the exchange of information among team members and departments.
Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
Coordinated disaster response efforts, ensuring timely and effective support to affected communities.
Organized and led community engagement events to strengthen local partnerships.
Capable of ensuring communication and participation between two or more entities by serving as an official go-between between top-ranking officials of each organization
Liaison officers have a supervisory obligation for specific organization, giving them authority to arrange the changes to ensure the task given completed by two organizations
The title of liaison officer shows a proficient who arranges the events of multiple organization
Construction / Building / Engineering
Website: [not provided]
Project Name: LRT Ampang Line Extension
Project Value: MYR 1.3 Billion
Year: 2011 - 2014 (Completed)
Manufacturing Executive (Junior Executive)
Western Digital (M) Sdn Bhd
10.2009 - 10.2011
Company Overview: Manufacturing / Production
Website: https://www.westerndigital.com
Directed plant expansion projects, optimizing space utilization for maximum output capacity gains.
Improved production efficiency by implementing lean manufacturing principles and optimizing workflow processes.
Streamlined communication between departments, fostering a collaborative environment for problem-solving and innovation.
Increased product quality by developing and enforcing strict quality control measures and protocols.
Collaborated with engineering teams to design innovative solutions for manufacturing challenges, enhancing overall productivity rates.
Built strong relationships with key customers through regular communication updates on order status, issue resolution, or potential delays.
Coordinated events and worked on ad hoc projects.
Supervising the production process, drawing up a production schedule
Make sure that the production is cost effective
Ensuring that the goods are delivered on time and in high quality
Working out the human and material resources required
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
MBA - Business Administration
Universiti Malaysia Pahang (UMP)
Kuantan, Pahang, Malaysia
04.2001 - 01.2021
BBA - Business Administration
Universiti Utara Malaysia
Sintok, Kedah, Malaysia
04.2001 - 01.2008
Skills
Government Procedure and Policy, Land Matter (
Personal Information
IC Number: 841108-11-5173
Date of Birth: 08/11/84
Gender: Male
Nationality: Malaysia
Expected Salary : MYR 18,500 - Negotoable
Notice Period : Can start Imidiately
References
Ismahuddin Bin Khalid, Director, Majupadu Development Sdn Bhd, +6017-7767558, isma@majupadu.com
Koh Mun Kit, General Manager, Asia Honor Paper Industries (M) Sdn Bhd, +602-2897921, koh_mk@asiahonorpaper.com.my
Timeline
External Affair Manager
Asia Honor Paper Industries (M) Sdn Bhd
12.2017 - Current
Public Relationship and Liaison Manager
China Construction Development (Malaysia) Sdn Bhd
12.2017 - 06.2022
Government Liaison Manager
Majupadu Development Sdn Bhd
04.2014 - 11.2017
Liaison Officer
Bina Puri Construction Sdn Bhd
10.2011 - 03.2014
Manufacturing Executive (Junior Executive)
Western Digital (M) Sdn Bhd
10.2009 - 10.2011
MBA - Business Administration
Universiti Malaysia Pahang (UMP)
04.2001 - 01.2021
BBA - Business Administration
Universiti Utara Malaysia
04.2001 - 01.2008
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