Mazlan Makapagal
Wilayah Persekutuan Labuan
Summary
Dynamic Operations Coordinator with a proven track record at Natselane Services Sdn Bhd, excelling in logistics coordination and fostering strong client relationships. Achieved project objectives efficiently, ensuring compliance and optimizing operational plans. Demonstrates exceptional risk management and collaborative skills, enhancing team performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Natselane Services Sdn Bhd
12.2020 - Current
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
Service Technician Assistant
Total Technology Marine Solutions
01.2019 - 10.2020
- Reduced downtime for clients through rapid identification and resolution of technical problems.
- Maintained accurate records of completed work orders and inventory levels.
- Optimized customer satisfaction by providing timely and professional service.
- Diagnosed and resolved technical issues with precision and efficiency.
- Collaborated with senior technicians to complete complex repair tasks successfully.
- Supported team members during challenging troubleshooting tasks, fostering a collaborative atmosphere.
Education
Diploma - Technology Electrical
Kolej Teknikal Yayasan Sabah
Kota Kinabalu, Sabah10.2018
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Labuan
Wilayah Persekutuan Labuan2014
Skills
- Logistics coordination
- Risk management
- Operations management
- Warehouse operations
- Safety oversight
- Inventory coordination
Additional Information
Nationality with Malaysia Permanent Resident
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Timeline
Operations Coordinator
Natselane Services Sdn Bhd
12.2020 - Current
Service Technician Assistant
Total Technology Marine Solutions
01.2019 - 10.2020
Diploma - Technology Electrical
Kolej Teknikal Yayasan Sabah
Sijil Pelajaran Malaysia -
Sekolah Menengah Kebangsaan Labuan
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