Microsoft Office
Mazlan Hj Abdul Rahim
Manager
Tawau,Sabah
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Language
Work History
Branch Manager
Safeguards Security Solution
Sabah
01.2012 - 06.2019
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
HR Executive
KTR Engineering Sdn Bhd
Pasir Gudang Johor
04.2009 - 09.2011
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
QA Executive
WMS Glove Surgical Manufacturer Sdn Bhd
Klang Selangor
06.2005 - 10.2007
- Collaborated effectively with cross-functional teams to achieve project milestones and meet deadlines.
- Led a team of QA analysts, providing guidance, support, and mentorship to improve individual performance and overall team productivity.
- Enhanced QA processes by implementing risk-based testing strategies and automation tools.
Education
Bachelor Of Business Administration With Honours - Transportation Management
UNIVERSITI TEKNOLOGI MARA (UiTM)
Shah Alam Selangor08.2004
Diploma In Hotel Management - Hotel Management
Universiti Teknologi MARA (UiTM)
Shah Alam10.2001
SPM - SPM
SMK Tawau
Tawau Sabah11.1996
Skills
Cash handling expertise
Verbal/written communication
Banking
Customer service awareness
Relationship Management
Strong team-builder
Team Player
Marketing
Business development expertise
Human resources knowledge
Staff Management
Project Management
Relationship building and management
Goals and performance
Proficient in MS Office
Business Development
Revenue Generation
Strategic and financial planning
Software
Interests
Traveling
Timeline
Branch Manager
Safeguards Security Solution
01.2012 - 06.2019
HR Executive
KTR Engineering Sdn Bhd
04.2009 - 09.2011
QA Executive
WMS Glove Surgical Manufacturer Sdn Bhd
06.2005 - 10.2007
Bachelor Of Business Administration With Honours - Transportation Management
UNIVERSITI TEKNOLOGI MARA (UiTM)
Diploma In Hotel Management - Hotel Management
Universiti Teknologi MARA (UiTM)
SPM - SPM
SMK Tawau