Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Mazidah Merikan

IT MANAGER
Shah Alam,10
Mazidah Merikan

Summary

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.


Overview

15
years of professional experience
5
years of post-secondary education
3
Certifications
2
Languages

Work History

AbleAce Raakin Sdn Bhd

IT Manager
12.2015 - Current

Job overview

  • Managed and maintained network infrastructure, IT systems (Office 365, ARIIMS), IT staffing, and implemented security measures (SSL, BNM RMiT).
  • Provided technical support to end-users, troubleshooting issues, and managing user accounts.
  • Designed and implemented IT solutions and process improvements, including ARIIMS automation and workflow.
  • Processed and executed commodity transactions, ensuring Shariah compliance and maintaining accurate records in ARIIMS.
  • Handled client inquiries, provided guidance, and resolved issues related to IT systems and trade processes.
  • Worked closely with team leads, finance, and supply chain to optimize operations and data flow.
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.

Griffin BC Corporation Sdn Bhd

Event Executive
08.2015 - 11.2015

Job overview

  • Ensured compliance with all relevant regulations, obtaining necessary permits and licenses for events as needed.
  • Managed all aspects of travel arrangements for speakers and VIP guests attending events, ensuring a positive experience throughout their stay.
  • Enhanced event attendee satisfaction by effectively coordinating all event logistics and ensuring smooth operations.
  • Developed comprehensive event timelines to coordinate efforts of staff, volunteers, and vendors for successful execution.

The Store (M) Sdn Bhd

Assistant Executive
02.2011 - 06.2015

Job overview

  • Responsible for daily operation data, processing, and backup procedures.
  • Managed and maintained POS machines, servers, and all IT equipment on the premises.
  • Oversee five outlets related to the Management Information System department inquiries and technical problems.
  • Assist in ensuring policy and procedure of MIS is adhered to such price adjustment, hardware purchases and reported to HQ.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Ministry of Information, Communication & Culture

Fasilitator SchoolNet
02.2010 - 12.2010

Job overview

  • Supervision of a school network program at an elementary school.
  • Managed all ICT tools and improved the ability to know and use ICT in schools and communities.
  • Plan and guides for community program such as Bandwidth.
  • Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.

Education

UNIVERSITY OF MALAYSIA SABAH

Bachelor of Information Technology from eCommerce
01.2001 - 01.2004

University Overview

CHERMAI JAYA COLLEGE

Diploma from Computer Science
01.1998 - 01.2000

University Overview

Skills

Network infrastructure

Certification

CERTIFICATE OF ATTENDANCE :AWS Awsome day online Conference

Timeline

CERTIFICATE OF ATTENDANCE : Office Pro Essential: MS Office Mastery

10-2024

CERTIFICATE OF ACCOMPLISHMENT :Digital Acceleration for Learning and Industry Adoption (DALIA): Business Go-AI Digital Program 2024-

07-2024

CERTIFICATE OF ATTENDANCE :AWS Awsome day online Conference

06-2023
IT Manager
AbleAce Raakin Sdn Bhd
12.2015 - Current
Event Executive
Griffin BC Corporation Sdn Bhd
08.2015 - 11.2015
Assistant Executive
The Store (M) Sdn Bhd
02.2011 - 06.2015
Fasilitator SchoolNet
Ministry of Information, Communication & Culture
02.2010 - 12.2010
UNIVERSITY OF MALAYSIA SABAH
Bachelor of Information Technology from eCommerce
01.2001 - 01.2004
CHERMAI JAYA COLLEGE
Diploma from Computer Science
01.1998 - 01.2000

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