Summary
Overview
Work History
Education
Skills
Interests
Timeline
Languages
Generic
MAY YEE LEE BARROGA

MAY YEE LEE BARROGA

ADMIN ASSISTANT
Klang

Summary

Dedicated and adaptable with experience in administration, customer service, and e-commerce operations.
Willing to learn new skills even if it takes time, with a positive and proactive attitude.
Recognized for achieving timely claim resolutions and fostering positive client relationships in fast-paced environments.

Overview

14
14
years of professional experience
5
5
Languages

Work History

Administrative Assistant

UMW Toyotsu Motors Sdn Bhd
10.2024 - Current
  • Assisted customers with insurance accident claims, prepared documents, and submitted via Merimen system.
  • Monitored claim status, followed up on adjuster reports, Insurance's approvals, and OD/ODKFK conversions.
  • Prepare and issue Loss of Use letters for accident claims.
  • Managed towing matters: petty cash, monthly bills, printed PO via 3 IN 1 system for towing payments, and coordinated with accounts & vendors.
  • Handled phone calls, emails, and correspondence while maintaining strict confidentiality.
  • Improved filing systems for faster document retrieval and supported a positive team environment.

E-Commerce Assistant

One Com Enterprise
09.2024 - 09.2024


  • Managed e-commerce sales across Shopee, Lazada, and TikTok platfrom.
  • Created and uploaded product listings with basic photo/video editing.
  • Handled customer inquiries and resolved order-related issues promptly.
  • Performed data entry and reporting using Microsoft Excel.
  • Updated product content and monitored pricing for competitiveness.

Administrative Assistant

Tools Haus Bosch Authorized Service Centre
06.2024 - 08.2024


  • Assisted walk-in customers, answered calls, followed up with customers for goods collection, and responded to WhatsApp messages.
  • Recorded power tool details and repair issues (job cards).
  • Processed sales delivery orders, invoices, and customer payments via SQL.
  • Submitted warranty claims via email.
  • Searched system for spare part details, availability, and pricing.
  • Prepared MExpress CN consignment notes (normal delivery & reverse pickup).
  • Tracked courier status and maintained filing of job cards, sales orders, and invoices.
  • Managed Shopee platfrom: created & uploaded spare parts listings with basic photo/video editing and monitored pricing for competitiveness.
  • Improved filing systems for faster document retrieval and supported a positive team environment.

E-Commerce Assistant

KNY Motor Parts
04.2022 - 05.2024
  • Managed Shopee and Lazada stores: created and uploaded spare parts listings with basic photo/video editing, updated product content, and monitored pricing for competitiveness.
  • Created advertisements for product promotion and exposure.
  • Handled customer inquiries, replied to messages, and resolved order-related issues promptly.
  • Processed online orders: printed air waybills, prepared parcels, and coordinated with couriers (J&T, Ninja Van, Pos Laju) for collection and self drop-off.
  • Assisted in manual stock arrangement and quantity checking.
  • Performed data entry and generated reports using Microsoft Excel and OneNote.

Sales & Administrative Assistant

E Fox Trading
10.2021 - 04.2022
  • Handled WhatsApp/phone inquiries.
  • Followed up with customers consistently to promote and sell products (anchovies, sauces, pepper).
  • Entered and printed delivery orders accurately.
  • Arranged delivery schedules and coordinated with drivers.
  • Delivered goods to customers during staff shortage (2 weeks).
  • Posted job hiring advertisements on Facebook.

Administrative Assistant

Wistron Technology (Malaysia) Sdn. Bhd.
11.2020 - 04.2021
  • Submitted purchase requisition forms for goods/services on behalf of the company.
  • Collected and identified received goods, and liaised with warehouse team for return transactions (RT).
  • Assisted in product and information analysis.
  • Performed data entry and maintained updated records.
  • Sorted and handled incoming/outgoing mail.

Kindergarten Teacher

Tadika Pea Wah
12.2014 - 12.2018
  • Planned and conducted engaging daily lessons, storytelling, arts & crafts, and group activities to support children’s learning and creativity.
  • Taught early literacy, numeracy, and social skills in a fun and interactive environment.
  • Monitored children’s progress, prepared simple reports, and updated parents on development.
  • Maintained a safe, clean, and positive classroom environment.
  • Encouraged teamwork, discipline, and creativity through songs, play, and interactive learning.
  • Assisted in organizing school events, festive celebrations, and performances.
  • Maintained communication with parents about children’s progress and daily needs.

Childcare & Learning Assistant (Part Time)

Taska Ria
06.2015 - 12.2015


  • Supervised and cared for children aged 4–7 in their daily routines and activities.
  • Guided children in completing homework and assisted with early learning exercises.
  • Prepared and organized learning materials, worksheets, and simple activities to support development.
  • Encouraged positive social interaction, discipline, and responsibility in a supportive environment.
  • Maintained communication with parents about children’s progress and daily needs.

Life Insurance Agent (Full Time)

Hong Leong Assurance Berhad
07.2012 - 11.2014
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
  • Conducted cold calling and door-to-door sales to expand customer base.
  • Participated in professional development opportunities such as training sessions and courses to enhance product knowledge and sales skills.

    Achievements:
  • Achieved yearly sales targets
  • Qualified for 17th Submit Club Convention, Hawaii (2012–2013).
  • Member of MDC Club (2013–2014)

Waiter

Equator Café
01.2012 - 07.2012


  • Delivered warm service, ensuring customers felt welcomed and cared for.
  • Took orders accurately and responded promptly to customer requests, building positive dining experiences.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs to ensured excellent dining experience.
  • Prepared sandwiches, juices, and light meals.
  • Maintained a clean and organized work environment.

Education

Yu Yuan Secondary School
Sandakan, Sabah
04.2001 -

Skills

*Core Skills*

Interests

Go for simple adventure - special spot (beach, hill, rooftop) to watching sunset & sunrise

Timeline

Administrative Assistant

UMW Toyotsu Motors Sdn Bhd
10.2024 - Current

E-Commerce Assistant

One Com Enterprise
09.2024 - 09.2024

Administrative Assistant

Tools Haus Bosch Authorized Service Centre
06.2024 - 08.2024

E-Commerce Assistant

KNY Motor Parts
04.2022 - 05.2024

Sales & Administrative Assistant

E Fox Trading
10.2021 - 04.2022

Administrative Assistant

Wistron Technology (Malaysia) Sdn. Bhd.
11.2020 - 04.2021

Childcare & Learning Assistant (Part Time)

Taska Ria
06.2015 - 12.2015

Kindergarten Teacher

Tadika Pea Wah
12.2014 - 12.2018

Life Insurance Agent (Full Time)

Hong Leong Assurance Berhad
07.2012 - 11.2014

Waiter

Equator Café
01.2012 - 07.2012

Yu Yuan Secondary School
04.2001 -

Languages

English
Full Professional
Malay
Full Professional
mandarin
Native or Bilingual
cantonese
Limited Working
hakka
Limited Working

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MAY YEE LEE BARROGAADMIN ASSISTANT