Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Matthew Shahrukh J Anthony

Matthew Shahrukh J Anthony

Bellman Supervisor
Kuala Lumpur ,Sungei Besi

Summary

Proven leader in hospitality and logistics, adept at enhancing guest experiences at Parkroyal Collection and streamlining operations at Pandamart Bangsar. Excelled in organizing efficient luggage systems and fostering relationships for improved transportation services. Skilled in safety procedures and inventory management, achieving significant improvements in delivery accuracy and guest satisfaction.

Overview

5
5
years of professional experience

Work History

BellMan Supervisor

Parkroyal Collection
02.2024 - Current
  • Organized luggage storage area effectively, allowing for easy retrieval upon guest departure or return from excursions outside the property.
  • Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
  • Explained important features of guest rooms to travelers.
  • Developed strong relationships with local taxi drivers and shuttle companies, ensuring reliable transportation options for guests when needed.

Bellman

Parkroyal Collection
06.2022 - 02.2024
  • Organized luggage storage area effectively, allowing for easy retrieval upon guest departure or return from excursions outside the property.
  • Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
  • Explained important features of guest rooms to travelers.
  • Developed strong relationships with local taxi drivers and shuttle companies, ensuring reliable transportation options for guests when needed.

Ware House Manager

Pandamart Bangsar
03.2020 - 06.2022
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

Education

Diploma - Under Water Welder

ATC ACADEMY
Shah Alam
09.2019

Skills

Hotel signage

Interests

BELLMAN / ASSISTANCE CHIEF CONCEIRGE

Timeline

BellMan Supervisor

Parkroyal Collection
02.2024 - Current

Bellman

Parkroyal Collection
06.2022 - 02.2024

Ware House Manager

Pandamart Bangsar
03.2020 - 06.2022

Diploma - Under Water Welder

ATC ACADEMY

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Matthew Shahrukh J Anthony Bellman Supervisor