Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Pearce

Matthew Pearce

London

Summary

Returning to the UK with a robust portfolio of technical skills. Expertise: Azure AVD, Entra ID, Hyper-V, VMware, NetApp, Pure SAN, Commvault, Office 365, Veeam, Cisco Meraki, MDM, Bloomberg terminals, Flex Cube, Swift. Exposure to Entra/Azure, AVD, O365, Workspace365, AWS, XCP-ING, Grafana dashboards, HPE, LibreNMS, Oracle VM Manager, Mimecast, F5 load balancers, Palo Alto, and FortiGate firewalls. Diligent Support Engineer with strong foundation in IT infrastructure management and IBM technologies. Successfully implemented and maintained critical systems to ensure operational efficiency and reliability. Demonstrated expertise in troubleshooting complex technical issues and optimizing network performance.

Overview

14
14
years of professional experience

Work History

IT Infrastructure Specialist

SPHERE12 NZ
09.2024 - Current
  • Currently managing and supporting infrastructure solutions for approximately 60 clients across the UK and New Zealand.
  • Responsibilities include maintaining and optimizing VMware environments, Microsoft Azure services, cPanel hosting platforms, and Linux-based backend systems.
  • The role involves end-to-end technical support, server administration, and proactive infrastructure management to ensure high availability, security, and performance across a distributed client base.

Winapps Level3 Systems Infrastructure Engineer

FUJITSU
08.2023 - 08.2024
  • As a Senior Systems Infrastructure Engineer at Fujitsu, I play a crucial role in managing and maintaining the IT infrastructure for our key client, NZTA (New Zealand Transport Agency).
  • My primary responsibilities revolve around VMware virtualization technologies, Commvault data management solutions, and robust change management practices to ensure the stability, security, and efficiency of NZTA's IT environment.

Senior IT L3 Systems Engineer

THE INSTILLERY
09.2018 - 08.2023
  • Led infrastructure management and support for PowerCo and Lakes DHB, specializing in Hyper-V (SCVMM, Failover Clustering), NetApp SAN (LUN/CSV provisioning, upgrades), and VMware environments.
  • Delivered a live infrastructure monitoring solution using NA box, Grafana, and Influx DB, integrated via Zscaler.

Senior IT Infrastructure & Security Analyst

UNION BANK - LONDON WALL
11.2013 - 08.2018
  • Worked closely with the IT Manager and COO to drive strategic IT initiatives and manage core infrastructure projects.
  • Took a lead role in cybersecurity, leveraging tools like Alien Vault and McAfee ePO for real-time threat detection, daily vulnerability assessments, and compliance reporting.

Senior Desktop Support Analyst

HOULIHAN LOKEY - PALL MALL
02.2011 - 11.2013
  • Duties include, answering the IT Hotline phone & E-mail providing primary support for the EMEA offices.
  • To provide secondary support for other offices based in Asia and the United States.
  • Enhanced system performance by troubleshooting and resolving technical issues for end users.
  • Provided on-site and remote technical support to users.

Education

Mikrotik Certified Network Associate -

NZ Team Management Level 3 - undefined

PagerDuty CERTIFIED INCIDENT RESPONDER Fundamentals - undefined

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Ravensbourne School
Bromley, Kent
01.1995

Skills

  • Vmware
  • Hyper-v
  • Proxmox
  • Netapp
  • Azure
  • Aws Fundamentals
  • Linux
  • Cpanel Hosting
  • Incident Management ITIL
  • Commvault Backup and recovery SME
  • Veaam Backup and restore
  • Server Administration
  • Software Deployment inc Intune
  • Disaster Recovery Planning
  • Company Policy Compliance
  • AProject Management Jira, Trello, Kanban Boards and Agile Approaches
  • Css, Html
  • Wordpress CRM Expert
  • SEO and Digital Marketing Proficiency

Timeline

IT Infrastructure Specialist

SPHERE12 NZ
09.2024 - Current

Winapps Level3 Systems Infrastructure Engineer

FUJITSU
08.2023 - 08.2024

Senior IT L3 Systems Engineer

THE INSTILLERY
09.2018 - 08.2023

Senior IT Infrastructure & Security Analyst

UNION BANK - LONDON WALL
11.2013 - 08.2018

Senior Desktop Support Analyst

HOULIHAN LOKEY - PALL MALL
02.2011 - 11.2013

NZ Team Management Level 3 - undefined

PagerDuty CERTIFIED INCIDENT RESPONDER Fundamentals - undefined

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Ravensbourne School

Mikrotik Certified Network Associate -

Matthew Pearce