Returning to the UK with a robust portfolio of technical skills. Expertise: Azure AVD, Entra ID, Hyper-V, VMware, NetApp, Pure SAN, Commvault, Office 365, Veeam, Cisco Meraki, MDM, Bloomberg terminals, Flex Cube, Swift. Exposure to Entra/Azure, AVD, O365, Workspace365, AWS, XCP-ING, Grafana dashboards, HPE, LibreNMS, Oracle VM Manager, Mimecast, F5 load balancers, Palo Alto, and FortiGate firewalls. Diligent Support Engineer with strong foundation in IT infrastructure management and IBM technologies. Successfully implemented and maintained critical systems to ensure operational efficiency and reliability. Demonstrated expertise in troubleshooting complex technical issues and optimizing network performance.