Masuri Mohd kahar
Kampung Nountun Jalan Bukit Padang Kolombong Inanam
Summary
Dynamic and reliable professional with extensive experience in customer service and cash handling at Family Owned Shop. Proven ability to enhance customer satisfaction and optimize store operations. Skilled in point-of-sale systems and effective communication, consistently delivering exceptional service while training new team members to uphold high standards.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Punctual and honest with solid background in any environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier / Sales Asisstant
/ Family Owned Shop
01.2014 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and managed daily cash reconciliation.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize store layout and improve product visibility.
- Restocked and organized merchandise in front lanes.
Operator
Multibake
07.2023 - 07.2025
- Operated machinery and equipment in adherence to safety protocols.
- Assisted with inventory management and stock replenishment processes.
- Followed standard operating procedures for efficient workflow execution.
- Collaborated with team members to maintain a clean and organized workspace.
- Monitored production quality and reported discrepancies to supervisors.
- Adapted quickly to new tools and technologies in the workplace.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Waitress
Restaurant Ar Catering
11.2020 - 11.2021
- Delivered exceptional customer service by accurately taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Assisted in training new team members on service standards and operational procedures.
- Managed multiple tables efficiently, ensuring prompt service during peak hours.
Education
High School Diploma - STPM
SMK Sri Nangka
89200 Tuaran Sabah 12.2022
SPM
SMK Sri Nangka
Tuaran Sabah 12.2020
Skills
Cash handling
Certification
SPM
STPM
MUET
Languages
Malay
Bilingual or Proficient (C2)
English
Intermediate (B1)
Bajau
Bilingual or Proficient (C2)
Timeline
Operator
Multibake
07.2023 - 07.2025
Waitress
Restaurant Ar Catering
11.2020 - 11.2021
Cashier / Sales Asisstant
/ Family Owned Shop
01.2014 - 12.2025
High School Diploma - STPM
SMK Sri Nangka
SPM
SMK Sri Nangka