Quality of life
MASTURAH ABD RAJIK
Pharmacist
Sandakan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic pharmacist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of roles and functions and training in counseling. Motivated to learn, grow and excel in pharmacy . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacist position. Ready to help team achieve company goals. Experienced pharmacist with over 15 years of experience in hospital and clinic pharmacy. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Pharmacist Intern
Guardian
Kuala Lumpur , Malaysia
06.2000 - 08.2000
- Part-timer initiatives to gain more knowledge and experiences as pharmacist
- Shadowed senior pharmacy staff to learn proper procedures.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Used pharmacy software to enter prescription and insurance information.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Identified safety hazards and unsafe practices and notified supervisor of problems.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Pharmacist
Ministry of Health
Sandakan, Malaysia
08.2003 - 08.2007
- As a Junior Pharmacist at Ambulatory setting
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities.
- Checked medication bottles for proper labeling before allocating to patients.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
Clinical Pharmacist
Ministry Of Health
Sandakan, Malaysia
05.2004 - 12.2004
- Working as an ICU Pharmacist
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Advised physicians on how to properly dose medications.
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Educated patients on proper medication use.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Pharmacist-in-Charge
Ministry Of Health
Sandakan, Sabah
09.2004 - 01.2008
- Working in Ambulatory setting and also as Pharmacist-Managed Warfarin Clinic ( Medication Therapy Adherence Clinic Warfarin)
- Educated patients on proper medication use.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Supervised and coached team of pharmacy technicians and trainees.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Processed over 80 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
Pharmacist-in-Charge
Ministry Of Health
Sandakan, sabah
01.2008 - 01.2010
- Working as Store- Pharmacist
- Closely monitored department performance metrics.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Supervised and coached team of pharmacy technicians and trainees.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Inpatient Pharmacist
Ministry Of Health
Sandakan, Sabah
01.2009 - 01.2013
- Working as In-Patient Pharmacist
- Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
- Kept prescription drugs and controlled substances safe and secure in pharmacy.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Supervised team of 10 pharmacy technicians.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Collaborated with store manager to maintain daily operations.
- Reviewed and evaluated test results to suggest care and treatment options.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Trained pharmacy interns and newly hired pharmacy technicians.
Pharmacist-in-Charge
Ministry Of Health
Sandakan, Sabah
09.2014 - 12.2020
- As a Chief Pharmacist for Pharmacy Department with more than 100 staffs supervised at Duchess of Kent, Hospital
- Promoted pharmacy services to patients and medical providers.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to Pharmacy Board of Malaysia, benefits administration and general liability.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Organized and facilitated 14 department head meetings quarterly, monthly meetings with all in-charge Pharmacists discussing current census, admissions and discharges
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Developed policies and procedures for Medication Therapy Adherence Clinics for Warfarin, Diabetes Mellitus and asthma
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed policies and procedures for effective pharmacy management.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Collaborated with store manager to maintain daily operations.
- Produced monthly financial repoation ts.
Pharmacy Manager
Ministry Of Health
01.2021 - Current
- Transferred to Clinic setting under Ministry of Health as a District Pharmacist
- Supervised 22 clinics and community clinics around Sandakan District
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Organized and facilitated department head meetings every two monthly, discussing current census
- Spearheaded and implemented new projects to expand scope of engagement.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Collaborated with store manager to maintain daily operations.
- Offered patients and patrons information on various immunizations and involved in National Immunisations Programme
- Developed policies and procedures for effective pharmacy management.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Bachelor of Science - Pharmacy
Universiti Sains Malaysia
Penang, Malaysia 08.1998 - 08.2002
Skills
Planning and Coordination
undefinedAccomplishments
- Supervised team of more than 100 staff members.
- Used Microsoft Excel to develop monitoring for staffs overtime (Time Off Reporting System for Pharmacist & Pharmacy Assistant (ToRES)
- Involved as an Advisor to all Inovations and Creativity Pharmacy Projects
- Setting -up Drug Comittee at Hospital and established Preliminary Drug Comittee to all 14 departments in the hospitals
- Documented and resolved any no-conformants findings for MS ISO 9001:2015 at Pharmacy Department which led to overall improvements and enhancements of pharmacy processes.
- Involved in development of Pharmacy facility ; Clean Room for CDR/TPN/IV Admixture and Galenical (Internal &External room preparations)
Interests
Energy medicine
Brains functions, congnitive, waves and it's relations to emotions and pain
Drawing and paintings
Time spent in detailed sketching and shading in human anatomy and potraits
Timeline
Pharmacy Manager
Ministry Of Health
01.2021 - Current
Pharmacist-in-Charge
Ministry Of Health
09.2014 - 12.2020
Inpatient Pharmacist
Ministry Of Health
01.2009 - 01.2013
Pharmacist-in-Charge
Ministry Of Health
01.2008 - 01.2010
Pharmacist-in-Charge
Ministry Of Health
09.2004 - 01.2008
Clinical Pharmacist
Ministry Of Health
05.2004 - 12.2004
Pharmacist
Ministry of Health
08.2003 - 08.2007
Pharmacist Intern
Guardian
06.2000 - 08.2000
Bachelor of Science - Pharmacy
Universiti Sains Malaysia
08.1998 - 08.2002
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