

Accomplished professional with extensive expertise in laboratory procedures and chemical handling safety. Demonstrates proficiency in statistical analysis and measurement, with a strong understanding of manufacturing processes and product awareness. Skilled in conducting QC/QA audits, process mapping, and sample testing to ensure quality standards are met. Committed to leveraging skills for continuous improvement in quality control environments.
Quality Control Technician
* Collaborated with QA Engineers and production teams to improve process quality and reduce defect rates below expected levels.
* Attended daily production meetings to discuss quality issues and implement continuous improvement actions.
* Resolved critical production issues, such as uneven holes during etching process, by recommending technical improvements (e.g., nozzle replacement to prevent inconsistent punching).
* Handled major defect cases (up to 7,000 rejects in a shift from 11pm–3am) by recommending production line stop and initiating maintenance to prevent further losses.
* Ensured all production lines comply with First Piece Approval (FPA) process before mass production. Each product requires 5 first-piece samples for validation.
* Performed dimensional inspections of first-piece samples (e.g., filter model X570 hole specification: 20–27mm tolerance must be strictly maintained).
* Ensured production lines only started after first-piece approval and validation (valid for 3 months unless revised by customer requirement).
* Supported internal and external audits by ensuring all samples and documentation were complete and no missing records.
Incoming Quality Control (IQC)
* Inspected incoming materials from suppliers to ensure compliance with company and industry standards.
* Performed quality checks on stainless steel materials (e.g., brand: Tozhin), inspecting approximately 15,000 units per day.
* Conducted random sampling inspection (around 5 pieces per pack of 1,000 units) to identify defects such as dents, scratches, sharp edges, and surface issues affecting etching processes.
* For materials sourced from China, increased inspection sampling up to 10 pieces per batch due to higher defect rates including uneven color, scratches, roller marks, and sharp edges.
In-Process Quality Control (IPQC)
* Monitored production processes to ensure operators comply with ISO and company quality standards.
* Conducted hourly inspections on production lines (e.g., Dyson filter production) to detect defects such as dents, uneven color, and holes before mass production continues.
* Inspected approximately 20 pieces per pallet (8 boxes per pallet, 10,000 units per box) to ensure consistency and quality.
* Identified critical defects and placed affected pallets on hold for full sorting and re-inspection when necessary.
Outgoing Quality Control (OQC)
* Performed final quality inspection before shipment to customers to ensure products meet required specifications.
* Authorized release of products by issuing approval records when quality standards are met.
* Placed non-conforming products on hold for sorting and corrective action before shipment approval.
Completed Basic First Aid Course (FT & JPAM) under PDRM SUKSIS program. Attended Ethics and Integrity Management training under SUKSIS UiTM Pulau Pinang.
Served as committee member in protocol and medical unit for SUKAS under SUKSIS. Also involved in JASB (Jawatankuasa Seni Budaya) where participated in mini showcase theatre activities.