MASDI
QA TEST ENGINEER (MANUAL SOFTWARE TESTING)
Shah Alam, Selangor.
Summary
Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods.
Overview
13
13
years of professional experience
Work History
Senior Software Tester
Permodalan Nasional Berhad (PNB)
06.2023 - 03.2024
- Company Overview : Public Market Division
- To test new System SCD (SimCorp Dimension) which to replace existing system (ISM) for investment system in PNB
- Determines requirements for test environments, test data, test infrastructure, and tools and coordinates with Project Teams.
- Coordinates manual testing with end users and reports issues to be fixed.
- Works with application development teams to resolve defects in a timely manner.
- Analysis and monitor test result.
- Document/Report, perform defect/bug logging, tracking (JIRA) and monitoring until the problem closure.
- Public Market Division
- Optimized test cases to maximize success of manual software testing.
- Managed test planning and execution, ensuring comprehensive coverage of functional requirements.
- Collaborated with cross-functional teams to identify and resolve complex issues during the development lifecycle.
- Assisted in root cause analysis investigations helping developers pinpoint areas where improvements could be made to enhance overall software quality.
- Improved product reliability through meticulous test case design and execution.
- Defined, created and controlled testing environments for successful software deliverables.
- Enhanced software quality by conducting thorough testing and identifying critical defects.
- Increased customer satisfaction by proactively addressing reported issues and implementing effective solutions.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Senior QA Engineer III (IT QA - Software Testing)
Herbalife Global Business Service Centre Sdn Bhd
09.2021 - 04.2023
- Project: Receipt Management System Enhancements (Support Project for location US/PR and Rollout Country – Mexico/Peru/Chile/Brazil/Colombia)
- System/Software Involves: MyHN – Herbalife Application Web Base.
- SOAP UI – Platform API Testing tool (Web services to API Test).
- Microsoft TFS (Team Foundation Server) – Provides the capabilities for an end to-end development and testing using Work Item Management, Project Planning (Waterfall or Scrum), Version Control, Build/Release (Deploy) and Testing capabilities.
- SSMS (SQL Server Management Studio) – SSMS provides tools to configure, monitor, and administer instances of SQL Server and databases.
- MyHL - Herbalife platform (Web) to test UI/Functionality in Staging/Preproduction Environment (Q1/Q3).
- Collaborated closely with developers to identify, reproduce, and resolve software bugs.
- Reduced software defects by conducting thorough regression testing and identifying areas for improvement.
- Strengthened collaboration between QA, development, and product management teams through effective communication strategies.
- Kept scripts and test cases updated with current requirements.
Senior Software Engineer (QA Software Testing)
TechMahindra ICT services (Malaysia) Sdn Bhd
01.2017 - 01.2021
- Company Overview: (Project at Digi Telecommunication Sdn Bhd)
- Projects/Task: PCC – PGW (Internet Quota Management for Test Bed), Mobile Sale Application – UAT and Production, UMB - UAT Testing Get subOffer Project, CRM/iCBS – Application support for Test Data Preparation and configuration, IR21 – Roaming Batch Update, SY Implementation – Interface for Data Migration form PCC to iCBS.
- System/Software Involves: CRM (Customer Relationship Management) Staging/Preproduction/MVNO/Production, iCBS (Intelligent Convergent Billing System), PGW (Packet Data Network Gateway)-Test Bed/Production – Check quota, description, duration and customer attribute.
- SOAP UI – Platform API Testing tool (Web services to API Test), 3PP Channel – UMB, MSA, MyDigi App and MyDigi Web, JIRA.
- Engage in Testing preparation and execution for user Acceptance (UAT) and system rollout.
- Testing result documentation, defect reporting and follow up until resolution.
- Testing and status progress update to test lead and supervisor.
- Assist test manager to coordinate and ensure testing readiness and progress.
- Work with internal stakeholders and vendors to coordinate activities to testing tasks on a timely basis and with quality.
- Testing in mobile environments and provides objective feedback to software development project teams.
- Communicating findings to technical and non-technical colleagues.
- Working with software developers and project support teams.
- (Project at Digi Telecommunication Sdn Bhd)
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Tested functional compliance of company products.
Test Engineer (Application/Software Testing)
Prudential BSN Takaful Berhad/PBTB
01.2016 - 05.2017
- Company Overview: Kuala Lumpur, Malaysia
- Projects: PruBSN Touch – Ecredit (Phase 3), Mobility – Mobility BIMB Starlink, Mobility SCB Hybrid and Mobility Single Signature (Banca, Agency).
- System/Software Involves: PruBSN Mobility – Application, Family Takaful System (FTS) Core System – data base (Oracle), iOS9/iOS10 – Ipad, Windows OS, JIRA – Defects Tool management.
- Testing Types: User Acceptance Test (UAT), Functional Testing, Re-Testing, Regression Testing.
- Understanding the Business Requirement Document (BR) and System Workflow.
- Create/update test case/script based on the requirement specification (BR) and system workflow.
- Execute Manual testing (UAT) based on the designed test case/script.
- Execute Functional/RE- Testing and Regression Testing.
- Analysis and monitor test result.
- Document/Report, perform defect/bug logging, tracking and monitoring until the problem closure.
- Develop and maintain Manual test cases/ scripts.
- Kuala Lumpur, Malaysia
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
QA Engineer (Software/Application Testing)
Greenpacket Berhad
10.2010 - 12.2012
- Company Overview: (Telecommunication/Software Solution Company)
- Projects: PCCW Communication Manager (Application Testing): The project involved setting up a Communication Manager for PCCW Wifi Client. (PCCW Subscriber).
- Cable Vision Corporation WiFi Client (Application Testing): The Project involved setting up a Communication Manager for CVC Wifi Client. (CVC Subscriber).
- System/Software Involves: Star Team – Defects Tool Management, Wireshark, Debug View and Test Link, Windows OS, Mac OS, VPN – Cisco, Juniper, Microsoft and Secure Client, SQL – Database Query.
- Testing Type: User Acceptance Test (UAT), Functional Testing, Re-Testing, Regression Testing Full Test.
- Participate in product and project feature and design discussions.
- Review and analyze on high level and detailed on requirement specification.
- Create/update test case/plan based on the requirement specification.
- Execute software testing based on the designed test case/plan to ensure the product fulfilled the requirement specification.
- Play a major role in QA efforts on multiple and simultaneous projects which includes performing unit testing, functional testing, system integration testing and regression testing.
- Develop and maintain Manual test scripts to support load, performance, system, flow and regression testing if needed.
- Document and analyze test result.
- Work closely with software/product engineer during development phase.
- Work as level 2 support to assist the customer support engineer.
- (Telecommunication/Software Solution Company)
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Education
Bachelor of Science - Information Technology
OPEN UNIVERSITY OF MALAYSIA
Kuala Lumpur, Malaysia 04.2001 -
Skills
Manual testing
Timeline
Senior Software Tester
Permodalan Nasional Berhad (PNB)
06.2023 - 03.2024
Senior QA Engineer III (IT QA - Software Testing)
Herbalife Global Business Service Centre Sdn Bhd
09.2021 - 04.2023
Senior Software Engineer (QA Software Testing)
TechMahindra ICT services (Malaysia) Sdn Bhd
01.2017 - 01.2021
Test Engineer (Application/Software Testing)
Prudential BSN Takaful Berhad/PBTB
01.2016 - 05.2017
QA Engineer (Software/Application Testing)
Greenpacket Berhad
10.2010 - 12.2012
Bachelor of Science - Information Technology
OPEN UNIVERSITY OF MALAYSIA
04.2001 -
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