MASDI
QA TEST ENGINEER (MANUAL SOFTWARE TESTING)
Shah Alam, Selangor.
Summary
Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods.
Overview
13
13
years of professional experience
Work History
Senior Software Tester
Permodalan Nasional Berhad (PNB)
06.2023 - 03.2024
- Company Overview : Public Market Division
- To test new System SCD (SimCorp Dimension) which to replace existing system (ISM) for investment system in PNB
- Determines requirements for test environments, test data, test infrastructure, and tools and coordinates with Project Teams.
- Coordinates manual testing with end users and reports issues to be fixed.
- Works with application development teams to resolve defects in a timely manner.
- Analysis and monitor test result.
- Document/Report, perform defect/bug logging, tracking (JIRA) and monitoring until the problem closure.
- Public Market Division
- Optimized test cases to maximize success of manual software testing.
- Managed test planning and execution, ensuring comprehensive coverage of functional requirements.
- Collaborated with cross-functional teams to identify and resolve complex issues during the development lifecycle.
- Assisted in root cause analysis investigations helping developers pinpoint areas where improvements could be made to enhance overall software quality.
- Improved product reliability through meticulous test case design and execution.
- Defined, created and controlled testing environments for successful software deliverables.
- Enhanced software quality by conducting thorough testing and identifying critical defects.
- Increased customer satisfaction by proactively addressing reported issues and implementing effective solutions.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Senior QA Engineer III (IT QA - Software Testing)
Herbalife Global Business Service Centre Sdn Bhd
09.2021 - 04.2023
- Project: Receipt Management System Enhancements (Support Project for location US/PR and Rollout Country – Mexico/Peru/Chile/Brazil/Colombia)
- System/Software Involves: MyHN – Herbalife Application Web Base.
- SOAP UI – Platform API Testing tool (Web services to API Test).
- Microsoft TFS (Team Foundation Server) – Provides the capabilities for an end to-end development and testing using Work Item Management, Project Planning (Waterfall or Scrum), Version Control, Build/Release (Deploy) and Testing capabilities.
- SSMS (SQL Server Management Studio) – SSMS provides tools to configure, monitor, and administer instances of SQL Server and databases.
- MyHL - Herbalife platform (Web) to test UI/Functionality in Staging/Preproduction Environment (Q1/Q3).
- Collaborated closely with developers to identify, reproduce, and resolve software bugs.
- Reduced software defects by conducting thorough regression testing and identifying areas for improvement.
- Strengthened collaboration between QA, development, and product management teams through effective communication strategies.
- Kept scripts and test cases updated with current requirements.
Senior Software Engineer (QA Software Testing)
TechMahindra ICT services (Malaysia) Sdn Bhd
01.2017 - 01.2021
- Company Overview: (Project at Digi Telecommunication Sdn Bhd)
- Projects/Task: PCC – PGW (Internet Quota Management for Test Bed), Mobile Sale Application – UAT and Production, UMB - UAT Testing Get subOffer Project, CRM/iCBS – Application support for Test Data Preparation and configuration, IR21 – Roaming Batch Update, SY Implementation – Interface for Data Migration form PCC to iCBS.
- System/Software Involves: CRM (Customer Relationship Management) Staging/Preproduction/MVNO/Production, iCBS (Intelligent Convergent Billing System), PGW (Packet Data Network Gateway)-Test Bed/Production – Check quota, description, duration and customer attribute.
- SOAP UI – Platform API Testing tool (Web services to API Test), 3PP Channel – UMB, MSA, MyDigi App and MyDigi Web, JIRA.
- Engage in Testing preparation and execution for user Acceptance (UAT) and system rollout.
- Testing result documentation, defect reporting and follow up until resolution.
- Testing and status progress update to test lead and supervisor.
- Assist test manager to coordinate and ensure testing readiness and progress.
- Work with internal stakeholders and vendors to coordinate activities to testing tasks on a timely basis and with quality.
- Testing in mobile environments and provides objective feedback to software development project teams.
- Communicating findings to technical and non-technical colleagues.
- Working with software developers and project support teams.
- (Project at Digi Telecommunication Sdn Bhd)
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Tested functional compliance of company products.
Test Engineer (Application/Software Testing)
Prudential BSN Takaful Berhad/PBTB
01.2016 - 05.2017
- Company Overview: Kuala Lumpur, Malaysia
- Projects: PruBSN Touch – Ecredit (Phase 3), Mobility – Mobility BIMB Starlink, Mobility SCB Hybrid and Mobility Single Signature (Banca, Agency).
- System/Software Involves: PruBSN Mobility – Application, Family Takaful System (FTS) Core System – data base (Oracle), iOS9/iOS10 – Ipad, Windows OS, JIRA – Defects Tool management.
- Testing Types: User Acceptance Test (UAT), Functional Testing, Re-Testing, Regression Testing.
- Understanding the Business Requirement Document (BR) and System Workflow.
- Create/update test case/script based on the requirement specification (BR) and system workflow.
- Execute Manual testing (UAT) based on the designed test case/script.
- Execute Functional/RE- Testing and Regression Testing.
- Analysis and monitor test result.
- Document/Report, perform defect/bug logging, tracking and monitoring until the problem closure.
- Develop and maintain Manual test cases/ scripts.
- Kuala Lumpur, Malaysia
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
QA Engineer (Software/Application Testing)
Greenpacket Berhad
10.2010 - 12.2012
- Company Overview: (Telecommunication/Software Solution Company)
- Projects: PCCW Communication Manager (Application Testing): The project involved setting up a Communication Manager for PCCW Wifi Client. (PCCW Subscriber).
- Cable Vision Corporation WiFi Client (Application Testing): The Project involved setting up a Communication Manager for CVC Wifi Client. (CVC Subscriber).
- System/Software Involves: Star Team – Defects Tool Management, Wireshark, Debug View and Test Link, Windows OS, Mac OS, VPN – Cisco, Juniper, Microsoft and Secure Client, SQL – Database Query.
- Testing Type: User Acceptance Test (UAT), Functional Testing, Re-Testing, Regression Testing Full Test.
- Participate in product and project feature and design discussions.
- Review and analyze on high level and detailed on requirement specification.
- Create/update test case/plan based on the requirement specification.
- Execute software testing based on the designed test case/plan to ensure the product fulfilled the requirement specification.
- Play a major role in QA efforts on multiple and simultaneous projects which includes performing unit testing, functional testing, system integration testing and regression testing.
- Develop and maintain Manual test scripts to support load, performance, system, flow and regression testing if needed.
- Document and analyze test result.
- Work closely with software/product engineer during development phase.
- Work as level 2 support to assist the customer support engineer.
- (Telecommunication/Software Solution Company)
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Education
Bachelor of Science - Information Technology
OPEN UNIVERSITY OF MALAYSIA
Kuala Lumpur, Malaysia 04.2001 -
Skills
Manual testing
Test case design
Functional testing
Regression testing
Mobile testing
Test planning
Regression testing understanding
Test management tools
Software development life cycle
User acceptance testing
Defect tracking
System testing
Script development
Background in agile environments
Teamwork
Continuous deployment
Manual test case preparation
Teamwork and collaboration
Problem-solving
Defect tracking and reporting
Problem-solving abilities
Test plans and test methodologies
Multitasking Abilities
Excellent communication
Self motivation
Black box testing
Teamwork and positive attitude
Time management abilities
Adaptability and flexibility
Verbal and written communication
Effective communication
Team collaboration
Active listening
Web and mobile application QA
Defect monitoring
Attention to detail
Problem-solving aptitude
Agile methodologies
Scenarios and use cases
Quality assurance
Written communication
Software development tools: JIRA, confluence
Collaborative team player
Application testing
Hardware and software configuration
Usability testing
Timeline
Senior Software Tester
Permodalan Nasional Berhad (PNB)
06.2023 - 03.2024
Senior QA Engineer III (IT QA - Software Testing)
Herbalife Global Business Service Centre Sdn Bhd
09.2021 - 04.2023
Senior Software Engineer (QA Software Testing)
TechMahindra ICT services (Malaysia) Sdn Bhd
01.2017 - 01.2021
Test Engineer (Application/Software Testing)
Prudential BSN Takaful Berhad/PBTB
01.2016 - 05.2017
QA Engineer (Software/Application Testing)
Greenpacket Berhad
10.2010 - 12.2012
Bachelor of Science - Information Technology
OPEN UNIVERSITY OF MALAYSIA
04.2001 -