Marksukhveen Singh
Former Senior Of Elevator And Escalator Senior Technician
Nilai, Negeri Sembilan,05
Summary
Dynamic customer service professional with a proven track record at All Asia Broadcast Centre, enhancing customer satisfaction through effective problem-solving and communication. Skilled in Microsoft Office and collaborative teamwork, I excel in addressing challenges and driving service excellence, ensuring positive outcomes for both clients and the organization.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Customer Service Representative
All Asia Broadcast Centre
09.2010 - 07.2011
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Senior Technician
Millennium Engineering
03.2004 - 06.2008
Maintain the function of the system:
-Repairing and Servicing
- Provided training to new hires on proper use of tools, safety procedures, and company-specific protocols for equipment maintenance.
- Implemented a comprehensive safety program within the maintenance department, reducing workplace incidents by promoting safe work practices and proper use of protective equipment.
Education
No Degree -
SMK Dr.Megat Khas Ipoh Perak
Perak 04.2001 -
Skills
Service excellence
Additional Information
Greetings to GS,
I would like share and inform my working history.Currently I'm not employed due to my past health issues.
I'm an Epilepsy patient as it use to difficult to employ back then.Especially since 2010 - 2022.
moreover i had a major accident and was advice not to work medically.
Since 2yrs till presence now i have been consistent free with my medical issues,and permission approved by my medical officers and to apply for a job.I'm confident with myself to move.
I would ask for deep consideration to give me an opportunity to be part of company.
I will give my best service for the position application.
Tq.
Timeline
Customer Service Representative
All Asia Broadcast Centre
09.2010 - 07.2011
Senior Technician
Millennium Engineering
03.2004 - 06.2008
No Degree -
SMK Dr.Megat Khas Ipoh Perak
04.2001 -
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