Mariyanna Binti Majalan

Summary

Dynamic professional with over 6 years of diverse experience, seeking a stable and fulfilling career path. Proven ability to deliver compassionate, individualized care while leveraging strong communication and problem-solving skills to enhance client well-being. Expertise in daily living assistance and providing emotional support ensures a comfortable and safe environment for clients. Committed to fostering positive relationships and promoting overall quality of life through dedicated service.

Overview

13

years of professional experience

2

Languages

Work History

Private Duty Aide

Madam Eng Soo Liang

03.2021 - 04.2024

1. Taking care of a half-stroke patient at home.
2. Doing the house chores.
Assisted clients with personal hygiene needs such as bathing, grooming, dressing, and toileting for improved self-esteem and overall wellness.
Maintained clean, safe, and well-organized patient environment.
Developed trusting relationships with clients through open communication channels that promoted mutual respect and understanding.
Improved patient well-being by providing personalized care and assistance with daily tasks.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Ensured safety and comfort of patients by closely monitoring their health conditions and reporting changes to healthcare professionals.
Tailored activities to individual interests, promoting mental stimulation and encouraging a sense of purpose for clients in their daily lives.
Maintained a clean and healthy environment for patients through thorough housekeeping, laundry, and meal preparation services.
Served as a reliable liaison between families, medical staff, and other caregivers to ensure seamless coordination of efforts around the clock care provision.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Locum Caregiver

MyFlex Health

09.2017 - 03.2019

Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Clinic Assistant

Klinik Crown Care

01.2017 - 03.2017

Helped front desk staff register and process patients.
Assisted with documenting clinic activities and updated medical records.
Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
Accepted cash payments, adjusted balances and submitted records to accounting.
Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
Reduced wait times by swiftly completing administrative tasks such as data entry, billing procedures, and prescription refills.
Prepared examination rooms at start of shift and executed quick turnovers between appointments.
Supported clinicians with diagnostic testing preparation, providing assistance during examinations when necessary.
Set appointments for patients and reached out to reschedule appointments due to provider availability.
Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.

Cashier

Delicious Bake Shop

03.2015 - 08.2016

1. Known as basic accounting.
2. Handle a cake, bun and bread - to decorate and pack.
3. Doing the sorting and organizing things inside the shop.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Responded promptly to requests for assistance, spills and customer inquiries.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assisted customers with returns, refunds and resolving transaction issues.
Helped customers complete purchases, locate items, and join reward programs.
Addressed customer needs and made product recommendations to increase sales.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Babysitter

Taska Nur Kasih

04.2015 - 06.2015

Communicated positively with children and guardians.
Taught children to organize toys, wash hands, and share by leading by example.
Played games, worked on puzzles, and read books to young children.
Maintained a clean and organized environment to ensure the well-being of children under care.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Reassured children when upset providing emotional support and stability.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.

General Laborer

Fatimah Trading Sdn. Bhd

01.2011 - 12.2012

1. Doing the cleaning, packing and inventory.
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Completed tasks efficiently for timely project completion within set deadlines.
Improved worksite safety by consistently adhering to established protocols and regulations.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Performed quality checks on products and materials to identify any defects.
Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
Performed general housekeeping and cleaning tasks.
Loaded, unloaded, and moved material to and from storage and production areas.

Education

Diploma - Medical Laboratory Technology

Kolej Global Masterskill, Kota Kinabalu, Sabah

12 2015

Graduated

SPM - undefined

SMK Benoni, Papar, Sabah

12 2011

Form 1-5

Skills

Collaborative team player

Skilled in problem resolution

Proficient in adjusting to change

Strong work ethic

Interpersonal communication

Patient care

First aid and safety

Bathing assistance

Vital signs monitoring

Personal Information

Interests

Books lover

Nature lover

Moviegoers

Timeline

Private Duty Aide - Madam Eng Soo Liang

03.2021 - 04.2024

Locum Caregiver - MyFlex Health

09.2017 - 03.2019

Clinic Assistant - Klinik Crown Care

01.2017 - 03.2017

Babysitter - Taska Nur Kasih

04.2015 - 06.2015

Cashier - Delicious Bake Shop

03.2015 - 08.2016

General Laborer - Fatimah Trading Sdn. Bhd