19+ Years Experienced Sales & Marketing Leader With Keen Business Sense, Able To Lead Sales And Marketing Team To Develop, Execute, Track, And Deliver Results.
Petaling Jaya,Selangor
Summary
Growth mindset with strategic thinking to organizational and brand excellence success in each key sales channel.
Agile, fast to pivot and result driven to embrace and spearhead changes in organization.
Leads people to create a high engagement and high-performance culture through coaching via continuous feedback, mentoring and appraisal.
Monitors and challenges team to continuously strive for optimal results that contributes to desired business growth.
Overview
3
3
years of post-secondary education
19
19
years of professional experience
Work History
Senior National Sales Manager
Abbott Laboratories, Adult
02.2019 - Current
2019-02 - Current
Senior National Sales Manager
Abbott Laboratories, Adult
Exceed sales quotas and increased profitability through effective sales strategy and business planning.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Managed revenue models, process flows, operations support and customer engagement strategies.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities in growing business operations and boost profits.
Identified opportunities for growth nationwide and collaborated with sales teams to reach sales goal.
Investigated and integrated new strategies to expand business operations and grow customer base.
Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
National Sales Manager
Abbott Laboratories (M) Sdn Bhd - Adult & Pediatric
01.2018 - 01.2019
Managed national sales programs (inclusive rotation program), supervised 46 sales representatives and evaluated KPIs for promotional opportunities.
Achieved target market share growth in Stage 1&2 through skilled sales support for new and existing customers.
National Sales Manager
Abbott Laboratories (M) Sdn Bhd
01.2016 - 12.2017
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Managed and motivated sales team to increase double digit revenue YOY via effective nutrition awareness program.
Senior Group Brand Manager
Abbott Laboratories (M) Sdn Bhd
04.2014 - 12.2015
Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
Managed branding campaigns and event marketing initiatives in print, video, and web.
Kept all campaigns and marketing collateral in line with branding and focused on target consumers.
Created product positioning strategies designed to achieve optimal market penetration.
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Provided training and support to sales team members.
Developed marketing plans and strategy to promote specific products to target demographics.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Increased brand awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
Group Brand Manager
Abbott Laboratories (M) Sdn Bhd
08.2012 - 03.2014
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Planned, implemented and tracked sales and marketing strategies to promote brand products.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Senior Product Manager
Abbott Laboratories (M) Sdnd Bhd
01.2011 - 07.2012
Created product positioning strategies designed to achieve optimal market penetration.
Provided training and support to sales team members.
Developed marketing plans and strategy to promote specific products to target demographics.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Senior Product Manager
Bayer (M) Sdn Bhd
01.2009 - 01.2011
Developed, planned, executed and implemented ethical marketing strategies for both brands within the prelaunch and launch timeline in line with promotion and investments expenses, focusing on bottom line profit margin.
Results:.
Spearheaded 2 new product launch to the market
Implemented patient kit program to increase patient compliance by 25%.
Successful listing of brand in blue book within 6 months of launch Contributions Included:.
Established a new product group positioning to drive new indications.
Led 3 sales reps team in achieving the target sales number.
Led a product executive to deliver +12% growth in 8 months after product launch.
Product Manager
Sanofi Aventis
04.2007 - 01.2009
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Compiled product, market and customer data to forecast accurate sales and profit projections.
Prioritized roadmap in order to achieve product goals and metrics.
Product Executive
Aventis Farma
12.2004 - 03.2007
Responsible in developing, planning and executing marketing strategies for the brand by using marketing ROI tool Results:.
Clinical practice guidelines project leader - CVD Prevention in Women Guidelines 2008, Venous Thromboembolism Guidelines 2008, Malaysian STEMI 2007 Guidelines Marina Lee Page 4 Phone: +6012-2865862.
Secretariat project leader for society’s meeting: Private Medical Practitioner of Selangor & Kuala Lumpur Annual General Meeting 2007 & 7th Weekend Seminar Series in Cardiology by PMPASKL 2008.
Nominated for Sanofi-Aventis Asia Pacific Marketing awards in 2007, Farma SA (M) Sdn Bhd, Petaling Jaya.
Medical Representative
Aventis Farma
09.2002 - 11.2004
Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
Arranged appointments with hospital government and institution doctors, pharmacists and medical teams to raise awareness of latest product launches.
Recognized trends within territory and industry to create proactive plans.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Medical Representative
Bayer (M) Sdn Bhd
01.2002 - 09.2002
Arranged appointments with GP doctors, pharmacists and medical teams to raise awareness of latest product launches.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Education
Bachelor of Science - Biomedical Technology
University Malaya
Kuala Lumpur
01.1998 - 01.2001
Skills
Key Decision Making
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Accomplishments
Lead sales team in meeting annual sales target consistently. Strong double digit YOY.
Work closely with marketing, supply chain, SFE, training, trade team in monthly/ quarterly cross functional demand, sales, and marketing meeting.
Developed sales programs that leverages nutrition portfolio screening, intervention, recommendation, and purchase in hospital
Lead in negotiations and implementation of key account manager programs.
Responsible in A&P of sales program executed and ensuring program ROI is achieved.
Implemented in-hospital patient nutrition awareness program generating +5% sales growth for ICU product portfolio
Doubled in-hospital promoter placement and increasing sales by +50% while maintaining promoters per day productivity
Win in health care professional recommendations while leveraging on SFE effectiveness for consistent monthly performance and achievement
Implemented SOURCE training and coaching module that drive improvement of sales team selling skills capabilities
Identified and groomed as Abbott Emerging Leader.
Attended training by Harvard Business Mentor Program as part of the development program.
Performed ongoing customer/ market research to identify and capitalize on unmet market needs that help drive brand sales.
Developed 360 marketing strategies that incorporate programs that drive brand ethical demands with healthcare professional recommendations, whilst linking digital marketing and BTL marketing campaigns (promoters’ activation, in store visibility program) to gain consumer usage.
Planned launch of new products (labeling development till marketing campaigns) and managed the cross-functional implementation of the whole plan development (in store and digital).
Sales enablement – communicated value proposition of brands to sales team and developed course guides and training brochures that enhanced sales reps' understanding of complex product features and helped them sell more effectively.
Held full P&L responsibility for ethical and consumer brand business – analyzed market, cultivated innovation, optimized product mix and pricing, and designed promotional strategies.
Collaborated with a team of key diabetes specialty leaders (from various medical societies) to develop a Malaysia diabetic nutrition algorithm and toolkit for nationwide roll out to gain market leadership advantage.
Won President Award Q42013 for driving product scientific differentiation and partnering with Malaysian Dietary Guidelines to build on the scientific evidence guideline.
Nominated for Marketing Excellence Award (Innovative Program) 2012.
Timeline
Senior National Sales Manager
Abbott Laboratories, Adult
02.2019 - Current
National Sales Manager
Abbott Laboratories (M) Sdn Bhd - Adult & Pediatric
01.2018 - 01.2019
National Sales Manager
Abbott Laboratories (M) Sdn Bhd
01.2016 - 12.2017
Senior Group Brand Manager
Abbott Laboratories (M) Sdn Bhd
04.2014 - 12.2015
Group Brand Manager
Abbott Laboratories (M) Sdn Bhd
08.2012 - 03.2014
Senior Product Manager
Abbott Laboratories (M) Sdnd Bhd
01.2011 - 07.2012
Senior Product Manager
Bayer (M) Sdn Bhd
01.2009 - 01.2011
Product Manager
Sanofi Aventis
04.2007 - 01.2009
Product Executive
Aventis Farma
12.2004 - 03.2007
Medical Representative
Aventis Farma
09.2002 - 11.2004
Medical Representative
Bayer (M) Sdn Bhd
01.2002 - 09.2002
Bachelor of Science - Biomedical Technology
University Malaya
01.1998 - 01.2001
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