Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Maria Omar Mohamed

Bakers & Pastry Chefs
Kuala Lumpur

Summary

OBJECTIVES:


Bakery and pastry chef with a recent professional certificate in Baking & Pastry Science, who is passionate and talented. Dedicated to refining my abilities through professional certification, and passionate about creating beautiful desserts. In search of a demanding position where I can put my skills and imagination to use in a vibrant culinary setting. With a solid background in baking methods and a drive to keep learning new things, I'm excited to add my knowledge to a productive team.


Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.





Overview

6
6
years of professional experience

Work History

BUSINESS DEVELOPMENT EXECUTIVE

OPTIMAL EDUCATION NETWORK
09.2021 - Current
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.

CUSTOMER CARE EXECUTIVE

ZAMZAM EDUCATION NETWORK
01.2019 - 12.2020
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Reduced customer complaints with proactive issue identification and resolution strategies.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Took ownership of customers issues to follow problems through to resolution.
  • Enhanced customer engagement, utilizing social media platforms to provide support and gather feedback.

Education

CERTIFICATE IN BAKING SCIENCE

MIB COLLEGE
KUALA LUMPUR
04.2001 -

Skills

Business Development

Languages

SOMALIA
Native language
English
Beginner
A1
Arabic
Beginner
A1
Malay
Beginner
A1

Interests

Healthy & Nutrition

Art & Design of Baking & Pastry Science

Digital Marketing

Continue Education

Mentorship

Timeline

BUSINESS DEVELOPMENT EXECUTIVE

OPTIMAL EDUCATION NETWORK
09.2021 - Current

CUSTOMER CARE EXECUTIVE

ZAMZAM EDUCATION NETWORK
01.2019 - 12.2020

CERTIFICATE IN BAKING SCIENCE

MIB COLLEGE
04.2001 -

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Maria Omar MohamedBakers & Pastry Chefs