A goal-oriented fresh graduate and technology enthusiast who is looking to secure a full-time entry-level business development position. Fast learner with creative ability to handle various challenges while remaining motivated. Available for immediate hire.
Overview
7
7
years of professional experience
1
1
Certification
Work History
UNHCR Volunteer English Teacher
Cahaya Surya Bakti - UNHCR Learning Centre
Johor Bahru, Johor
06.2019 - Current
Prepared and implemented IGCSE lesson plans covering required course topics.
Administered assessments and standardized tests to evaluate student progress.
Coordinated theme days for classes to encourage interest in reading, resulting in 85% increase in reading scores.
Adapted lesson plans and curricula to student interests and levels, increasing GPAs and student engagement.
Prepared comprehensive English curriculum for 70+ students.
Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
Assessed student performance, behavior, and social development and devised improvement strategies for struggling children
Digital Marketing Intern
Optimal Systems Engineering Sdn Bhd
Johor Bahru, Johor
01.2020 - 05.2020
Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
Prepared reports detailing project updates, performance information and ongoing trends.
Performed market analysis and researched latest trends.
Tracked social media trends and adapted to attract target follower demographic.
Set up multimedia presentations for use in meetings with key stakeholders and senior management.
Managed and updated over 50 customer contact information per day
Designed and presented social media campaign ideas.
Utilized Adobe Creative Suite to design initial campaign concepts.
Management Trainee, Intern
Crew Lounge Malaysia - Cabin Crew Training Academy
Kuala Lumpur, Malaysia
08.2019 - 10.2019
Sorted and organized materials such as physical files, tracking spreadsheets and reports.
Answered incoming telephone calls, took down messages and provided information.
Word-processed documents by editing, proofreading and scanning 10+ documents per week.
Maintained functional office equipment with excellent troubleshooting and maintenance abilities.
Sat in on weekly meetings with executives and sales leaders.
Explained services and products to customers in friendly and engaging way.
Represented company at university trade shows and had direct interaction with consumers.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Assisted in development of various print marketing materials.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Sorted and classified files according to content, purpose, user criteria and alphabetical or numerical order.
Administrative Assistant
London English Academy (LEA)
Kuala Lumpur, Malaysia
06.2018 - 08.2018
Monitored Marketing Executive's work calendar and scheduled appointments and meetings.
Received over 20 calls per day from local and foreign customers.
Generated reports and sent emails in Microsoft Word and Excel and prepared presentations in Microsoft Powerpoint for maximum impact and results.
Identified and recommended changes to processes to improve accuracy, efficiency and quality service.
Executed record filing system to improve document organization and management.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Welcomed over 30 new students monthly and alerted staff to arrivals of scheduled appointments.
Created over 50 new portfolios for students including their learning centre IDs.
Education
Bachelor of Management (Technology)(Hons) - Management of Technology
Universiti Teknologi Malaysia
Johor Bahru, Malaysia
08.2020
High School Diploma -
Al- Iqbal International School
Riyadh, Saudi Arabia
06.2015
Skills
Leadership
Problem-Solving
Critical Thinking
Public Speaking
Market Research
Teamwork
Project management
IoT experienced
Emotional intelligence
Adaptability
Microsoft PowerPoint, Excel and Word
SPSS/STATA/SAS software
Adobe Creative Cloud
Certification
ISO 9001:2018 Quality Management System Requirements
Managing Personal Finance
Seeds Microsoft Excel Workshop
Occupational Safety, Health and Environment (OSHE)
MonsoonSim Business (ERP) Simulation Familiarization
IELTS English Test (Academic)
UNHCR Full-time Volunteer Teaching Certificate
Presenter at Innovation and Technology Management Conference