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5+ years customer service skills Excellent written and verbal communication skills with an eye for detail Extremely productive in a high volume, high stress environment Self starter with a can do attitude Authorized to work in the US for any employer
Experienced Warranty Administrator with background in ensuring compliance with warranty procedures and managing customer claims. Strengths include comprehensive understanding of manufacturers' warranty policies, exceptional problem-solving skills, and ability to provide high-quality customer service. Previous roles involved streamlining warranty processes, reducing claim errors, and improving overall efficiency.
Seasoned Service Advisor with substantial experience in customer support and service management. Exude strengths in communication, problem-solving, and building rapport with diverse clientele. Proven ability to streamline processes for efficiency while ensuring high levels of customer satisfaction. Noteworthy impact made in previous roles by focusing on team collaboration and proactive issue resolution.

   Dedicated Customer Service professional with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals, with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.


  Seasoned Warranty Administrator with over 15 years of experience, specializing in claim processing and warranty accounting. Proven track record for enhancing service delivery through meticulous documentation and problem-solving abilities.
  Working knowledge of multiple DMS software programs
  Achieved significant efficiency improvements, processing up to 2500 claims monthly.
  Ability to work remotely and independently while still being part of a team.
  Extensive knowledge of automotive dealership service and accounting departments .
  Driven to maintain smooth and efficient warranty processing services for maximum customer satisfaction.
  Adept at communicating with dealerships to obtain proper documentation and ensure claims are compliant with OEM policy and procedure.
  Pursuing a new position with long-term potential and room to grow.


MARDIANA BINTI OMAR

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MIRI, Sarawak

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