Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
MUSIC,WRITING
Timeline
Generic

Manveer Kehra

Kuala Lumpur,14

Summary

Dynamic leader with a proven track record at QTC SOLUTIONS SDN BHD, enhancing sales revenue through strategic planning and exceptional customer service. Skilled in operations management and fostering teamwork, I excel in driving business growth by leveraging industry insights and building strong relationships. Achievements include substantial bottom-line impact and improved client satisfaction. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager of Business Development and Sales

QTC SOLUTIONS SDN BHD
12.2010 - 03.2021
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Increased sales revenue by implementing strategic business development plans and fostering strong client relationships.
  • Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
  • Organized product demonstrations at trade shows/events which positively impacted brand awareness among potential customers.
  • Directing, optimizing and coordinating with suppliers on full order cycle.
  • Attending to customers feedback and enquiry on site and off site, ensuring all request is dealt in given time frame to meet customers satisfaction.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Facilitated business by implementing practical networking techniques.

Procurement Executive

AM Modular
03.2009 - 09.2010
  • Collaborated closely with internal stakeholders to understand their needs and align procurement objectives accordingly.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Delivered substantial bottom-line impact by identifying inefficiencies in existing procurement processes and implementing corrective measures.
  • Led cross-functional teams in the development of new product sourcing strategies, maximizing profitability while minimizing risk exposure.
  • Reduced lead times through effective inventory management practices and streamlined order processing.
  • Established robust supplier performance metrics for continuous improvement and accountability.
  • Negotiated pricing and terms with vendors to secure best value for company.


Education

HOSPITALITY & RETAIL MANAGEMENT

UNISEL,CARLTON INTERNATIONAL ACADEMY
Shah Alam, Selangor, Malaysia
01.2009

Skills

Team building

Accomplishments

GENERATED REVENUE FOR QTC SOLUTIONS BY SIGNING UP DOMINOS MALAYSIA AS OUR BIGGEST CLIENT.


RESOLVED PRODUCT ISSUE THROUGH CONSUMER TESTING

Certification

EXECUTIVE DIPLOMA

Interests

MUSIC

MUSIC,WRITING

Been a part time Musician as Dhol Drummer.Collabrated with International and Local Punjabi Singers.

started at the age of 18 and been drumming my way still today.

I like writing and reading enhancing my knowledge towards self improvement and motivation.

Timeline

Manager of Business Development and Sales

QTC SOLUTIONS SDN BHD
12.2010 - 03.2021

Procurement Executive

AM Modular
03.2009 - 09.2010

HOSPITALITY & RETAIL MANAGEMENT

UNISEL,CARLTON INTERNATIONAL ACADEMY
Manveer Kehra