Man Keng Wong
Kuantan , Pahang
Summary
Dynamic and results-oriented professional with a proven track record at Henle Steel Sdn Bhd, excelling in fast-paced environments. Demonstrated expertise in customer service and problem-solving, significantly improving client satisfaction and team productivity. Skilled in collaboration and active listening, adept at fostering team efficiency and organizational workflows.
Overview
4
4
years of professional experience
Work History
Indoor Sales / Admin
Henle Steel Sdn Bhd
07.2023 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Supervisor
Kuantan Xiao Ba Wang F&B SDN BHD
01.2022 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Shopee Packager
PETTO BIZ (M) SDN BHD
11.2021 - 04.2022
- Labeled packages with appropriate shipping information for accurate deliveries.
- Assembled packages according to meet specific customer requirements.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Followed packing processes to increase speed and accuracy.
Aluminum Installer
Alloybin Industries (M) Sdn Bhd
04.2021 - 10.2021
- Maintained a clean and organized workspace, promoting safety and productivity among team members.
- Improved client satisfaction with high-quality installations, ensuring adherence to industry standards and safety regulations.
Supervisor
LOL SOON KEE DESSERTS 囉信記糖水@Berjaya Megamall
10.2020 - 03.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Form 5 - Seni
SMK Cenderawasih Sekolah Menengah Kebangsaan
Kuantan Pahang2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
Timeline
Indoor Sales / Admin
Henle Steel Sdn Bhd
07.2023 - 03.2025
Supervisor
Kuantan Xiao Ba Wang F&B SDN BHD
01.2022 - 06.2023
Shopee Packager
PETTO BIZ (M) SDN BHD
11.2021 - 04.2022
Aluminum Installer
Alloybin Industries (M) Sdn Bhd
04.2021 - 10.2021
Supervisor
LOL SOON KEE DESSERTS 囉信記糖水@Berjaya Megamall
10.2020 - 03.2021
Form 5 - Seni
SMK Cenderawasih Sekolah Menengah Kebangsaan
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