Mangai Kanagalingam
HR Consultant
Seremban
Summary
Experienced and dynamic professional with over 20 years of expertise in HR, administration, and finance across multiple industries, including European work environments. Skilled in leading departments and implementing efficient office policies and procedures to enhance operational effectiveness. As a business-minded Finance Manager, expertise in overseeing transactions and reconciling monthly financial reports for more than 20 years. Proven track record of effectively training and coaching staff members, fostering a highly collaborative environment. Strengths lie in confidence, ability to contribute to the team, and strong decision-making skills.
Overview
27
27
years of professional experience
Work History
HR Admin & Finance Manager
TIMWETECH
2 2018 - Current
- Manage financial records, reconcile bank accounts, and prepare financial status reports
- Handle diary management, scheduling meetings, and coordinating travel arrangements
- Manage recruitment, payroll, and support for Directors and Senior Management
- Organize meetings, take minutes, and follow up on action items
- Maintain office operations, supplier management, and building maintenance.
HR & Admin Manager
Volksbahn Technologies
11.2016 - 12.2017
- Managed HR operations including recruitment, HR induction, and system updates
- Coordinated office maintenance, administrative duties, and staff training
- Negotiated leasing agreements and managed building maintenance services.
Fulfillment & Quality Head
ASKME Malaysia
01.2014 - 09.2016
- Managed a team providing internet-based support for clients, overseeing customer communications, and ensuring quality checks
- Worked closely with the sales team to optimize customer lifecycle management using CRM tools
- Ensured compliance with company policies and met all contract deliverables.
Office Manager
Vedel IT Sdn Bhd
04.2012 - 12.2013
- Led the administrative department, organized meetings, managed budgets, and prepared project documentation
- Supported HR operations, mentored employees, and handled leasing agreements.
Front Office Executive
Santosh Rengøring (Denmark)
12.2009 - 02.2012
- Ensured professional front desk service, addressed customer complaints, and managed staff schedules.
Quality Assurance Specialist (Team Lead)
Hewlett Packard Malaysia
12.2005 - 08.2008
- Led a team of 30+ staff, monitored call quality, and ensured adherence to SLAs
- Trained new agents, managed call performance reports, and conducted quality checks.
Global Support Team Lead
HSBC Malaysia
01.2003 - 10.2005
- Managed a team supporting the UK office, ensuring high-quality service within SLAs.
Senior Customer Service Officer
Singapore Telecom (Mobile Department)
01.1998 - 11.2002
- Resolved client inquiries and disputes, ensuring maximum customer satisfaction.
Education
Bachelor of Commerce Degree -
University of Tasmania, Australia
Diploma in Administrative Business Executive - undefined
Binary College, Malaysia
Skills
Supplier and contractor assessments
HR and payroll management
Recruitment, contract evaluation, and job function assignment
Compensation and benefits advisory
Setting KPIs and budgeting for office administration
Liaising with external parties (HRDF & Banks)
Key Capabilities
- Multilingual: Proficient in English, Malay, Tamil & Danish
- Strong organizational and multitasking abilities
- Team player with excellent communication skills
- Experienced in recruitment, vendor management, and HR policy implementation
References
- Mr. Senthiveloo, Client Manager, CelcomDigi Sdn Bhd, s.senthiveloo@celcomdigi.com, +60 12 273 8421
- Mr. Romuald Marappan, Director, Timwe Asia Pacific Sdn Bhd, romuald.marappan@timwetech.com, +60 13 620 0611
Training
- Danish Language Course, Copenhagen Language School, Denmark
- Front Office Management Course (Intensive 6 weeks), Denmark
Personal Information
Expected Salary: RM 6,500 – RM 7,000
Timeline
HR & Admin Manager
Volksbahn Technologies
11.2016 - 12.2017
Fulfillment & Quality Head
ASKME Malaysia
01.2014 - 09.2016
Office Manager
Vedel IT Sdn Bhd
04.2012 - 12.2013
Front Office Executive
Santosh Rengøring (Denmark)
12.2009 - 02.2012
Quality Assurance Specialist (Team Lead)
Hewlett Packard Malaysia
12.2005 - 08.2008
Global Support Team Lead
HSBC Malaysia
01.2003 - 10.2005
Senior Customer Service Officer
Singapore Telecom (Mobile Department)
01.1998 - 11.2002
HR Admin & Finance Manager
TIMWETECH
2 2018 - Current
Bachelor of Commerce Degree -
University of Tasmania, Australia
Diploma in Administrative Business Executive - undefined
Binary College, Malaysia
Similar Profiles
Fernando FroesFernando Froes
Innovation Product Manager Intern at TimweTechInnovation Product Manager Intern at TimweTech
SYED MUHAMMAD ADILSYED MUHAMMAD ADIL
Director SALES PAKISTAN at TIMWETECH, LISBON-PORTUGALDirector SALES PAKISTAN at TIMWETECH, LISBON-PORTUGAL
Kamal Kumar Ramasamy KamalkumarKamal Kumar Ramasamy Kamalkumar
Production Engineer at Trox Malaysia Sdn Bhd (Remote)Production Engineer at Trox Malaysia Sdn Bhd (Remote)