Mandy Chew
Shah Alam
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
19
19
years of professional experience
Work History
Channel Business Development Manager
Fujifilm Business Innovation Asia Pacific Pte Ltd
07.2022 - Current
- As a Channel Business Development Manager at Fujifilm BI AP, I specialize in driving growth through strategic partnerships, by working closely with channel partners to identify new opportunities, enhance product offerings, and increase revenue streams.
- I've successfully expanded partner ecosystems, optimized sales enablement, and onboard high-performing channel partners in ICT segment, resulting in increased market share and Equipment Item & Non-Equipment Item revenue.
- Continuously Providing ongoing training and support to partners, ensuring they have the tools and resources to effectively sell Fujifilm’s solution & services.
- Building long-term, collaborative relationships with partners to foster loyalty and ensure mutual success.
- In addition, I also specialize in driving business growth in Unified Collaboration Solution through the development and execution of data-driven marketing strategies, by identifying new market opportunities, building strategic partnerships, and optimizing marketing initiatives, I help organizations expand their reach, increase brand visibility, and achieve sustainable revenue growth.
- I work closely with cross-functional teams to align marketing efforts with business goals, ensuring seamless execution from concept to delivery.
SME Account Manager
HP PPS Sales Sdn Bhd
08.2020 - 07.2022
- As an SME Account Manager at HP PPS, I am dedicated to helping small and medium-sized businesses harness the power of HP’s innovative technology solutions to drive growth, efficiency, and productivity
- I focus on building strong relationships with clients, understanding their unique needs, and providing tailored solutions, including printing, personal systems, and enterprise services that optimize their operations
- Key strengths and achievements include:
- Managing a diverse portfolio of SME accounts, consistently exceeding sales targets and driving business growth
- Offering personalized solutions to clients, ensuring HP products and services align with their specific business goals
- Identifying new sales opportunities, upselling, and cross-selling to expand product adoption and increase revenue
- Collaborating with internal teams to provide exceptional customer support and ensure successful product implementation
- Building long-term relationships with SME clients, fostering loyalty, and driving high satisfaction levels
- I am passionate about empowering small and medium-sized businesses with HP’s cutting-edge technology, helping them achieve greater efficiency and success in today’s competitive market
Strategic Account Manager
Ricoh (M) Sdn Bhd
08.2018 - 07.2020
- As a Strategic Account Manager at Ricoh, I focus on managing and growing key accounts by delivering customized, innovative solutions that align with client business objectives
- I provide exceptional service, building long-term relationships, and ensuring that Ricoh’s cutting-edge products and services enhance clients’ operational efficiency and drive measurable outcomes
- Key strengths and achievements include:
- Managing a portfolio of high-value strategic accounts, consistently exceeding revenue and retention targets
- Developing tailored strategies that align Ricoh’s solutions, such as digital imaging, document management, and IT services, with client needs
- Building strong, trust-based relationships with senior decision-makers and key stakeholders to drive long-term partnerships
- Collaborating with cross-functional teams to deliver seamless implementation and ensure customer satisfaction
- Identifying growth opportunities within existing accounts, driving incremental sales and enhancing overall client success
- I am passionate about leveraging Ricoh’s innovative technologies to help clients achieve their business goals while fostering strategic partnerships that drive mutual growth and success
Channel Account Manager
NEC Corporation of Malaysia Sdn Bhd
12.2015 - 07.2018
- As a Channel Account Manager at NEC Corporation, I am responsible for driving business growth in Multimedia Display segment through the strategic management and development of channel partnerships
- By identifying, onboarding, and nurturing key partners, I work to expand NEC’s market presence and drive sales across various sectors, delivering tailored technology solutions that address the evolving needs of businesses
- Key strengths and achievements include:
- Building and managing a diverse network of channel partners, resulting in increased market penetration and revenue growth for NEC
- Developing and executing go-to-market strategies in collaboration with partners to drive product adoption and maximize sales
- Providing ongoing training, support, and resources to partners to ensure they can effectively sell and implement NEC’s technology solutions
- Monitoring and optimizing partner performance through data analysis and performance reviews, ensuring alignment with sales targets
- Cultivating strong relationships with partners, fostering long-term collaboration and mutual success
- Responsible for all aspects of Sales, Account Management, Promotions and SI Partner Relationship building in line with the organization’s influence among the key accounts in the industry
- I am passionate about growing NEC’s channel ecosystem, helping partners succeed, and delivering impactful, innovative solutions that drive business success
Corporate Account Manager
Toshiba Tec Malaysia Sdn Bhd
01.2015 - 11.2015
- As a Corporate Account Manager at Toshiba TEC, I specialize in managing and expanding relationships with key corporate clients, providing innovative business solutions that drive operational efficiency and support digital transformation
- By leveraging Toshiba’s cutting-edge technology, including advanced printing solutions, point-of-sale systems, and digital signage, I work closely with clients to understand their unique business challenges and deliver customized solutions that meet their needs
- Key strengths and achievements include:
- Successfully managing a portfolio of high-value corporate accounts, consistently exceeding sales targets and increasing revenue
- Building and maintaining strong, long-term relationships with key decision-makers, ensuring high client satisfaction and retention
- Delivering tailored solutions to clients, optimizing their operations with Toshiba TEC’s advanced technology and services
- Collaborating with cross-functional teams to provide exceptional support and seamless service delivery
- Identifying new business opportunities within existing accounts, driving growth through upselling and cross-selling
- I am passionate about driving business success through innovative technology solutions, optimizing client outcomes, and contributing to the long-term success of Toshiba TEC’s corporate clients
Franchise Development Executive
Focus Point Vision Care Group Sdn Bhd
03.2012 - 12.2014
- As a Franchise Development Executive at Focus Point, I play a key role in expanding the brand’s footprint by identifying, recruiting, and onboarding high-quality franchisees
- With a deep understanding of the franchise model and a passion for growth, I work closely with potential franchisees to ensure they align with the brand’s values and are equipped to succeed in running their own Focus Point outlets
- Key strengths and achievements include:
- Successfully identifying and recruiting franchisees, contributing to the expansion of Focus Point’s brand presence nationwide & Brunei
- Conducting in-depth franchise presentations, negotiations, and onboarding to ensure a seamless transition for new franchisees
- Developing and executing effective franchise recruitment strategies to attract high-potential franchise partners
- Providing ongoing support and guidance to franchisees to ensure brand consistency and operational success
- Collaborating with cross-functional teams to enhance franchise offerings and streamline the development process
- I am committed to driving growth through strategic franchise partnerships, ensuring both the company and its franchisees achieve long-term success
Corporate Account Manager
Sharp-Roxy Sales & Service Company (M) Sdn Bhd
04.2010 - 02.2012
- As a Corporate Account Manager at Sharp, I am responsible for managing and growing Japanese Linked Companies & Public Listed Companies accounts, ensuring clients receive innovative, tailored solutions that drive efficiency and business success
- I work closely with corporate clients to understand their specific needs, provide expert advice, and deliver Sharp’s cutting-edge technology solutions, including office equipment, digital signage, and IT infrastructure
- Key strengths and achievements include:
- Successfully managing a portfolio of high-value corporate accounts, consistently exceeding sales and retention targets
- Developing and maintaining strong relationships with key decision-makers, ensuring long-term partnerships and customer satisfaction
- Providing customized solutions and strategic guidance to help clients streamline operations and enhance productivity
- Leading cross-functional teams to deliver seamless service and implement innovative technology solutions that align with client objectives
- Identifying growth opportunities within existing accounts, driving revenue growth through upselling and cross-selling
- I am passionate about delivering outstanding client experiences, optimizing business processes, and contributing to the long-term success of Sharp’s corporate clients
Business Development Executive
Sharp Roxy Sales & Services Company (M) Sdn Bhd
08.2008 - 04.2010
- As a Business Development Executive at Sharp, I focus on driving growth by identifying and cultivating new business opportunities and expanding Sharp’s market presence
- Leveraging Sharp’s cutting-edge technology and innovative solutions, I work closely with clients to understand their needs and provide tailored solutions that improve their business efficiency and productivity
- Key strengths and achievements include:
- Successfully identifying and pursuing new business opportunities, leading to increase double digit percent in sales or market share in A3 Printer segment
- Building strong, long-term relationships with key clients, ensuring satisfaction and repeat business
- Offering expert advice on Sharp’s range of products, from office equipment to IT infrastructure
- Collaborating with cross-functional teams to create and implement strategies that align with client goals and drive measurable outcomes
- Managing the full sales cycle, from prospecting to negotiation and closing deals, consistently exceeding sales targets
- I am passionate about driving business success through innovative technology solutions and am committed to helping businesses thrive by providing Sharp’s world-class products and services
Sales Executive
iZZinet Sdn Bhd
08.2007 - 07.2008
- As a Sales Executive, I am dedicated to driving revenue growth by identifying and pursuing new sales opportunities, building strong client relationships, and delivering tailored solutions that meet customer needs
- I thrive in dynamic environments, consistently exceeding sales targets and contributing to the success of the sales team
- My approach combines effective prospecting, consultative selling, and excellent customer service to build trust and ensure long-term client satisfaction
- Key strengths and achievements include:
- Developing and maintaining relationships with key clients, ensuring high customer retention and satisfaction
- Delivering product presentations and demonstrations to potential clients, effectively addressing their needs and closing sales
- Negotiating and closing deals, consistently exceeding individual sales quotas
- Collaborating with internal teams to align sales strategies and improve customer experience
- I am passionate about delivering results through hard work, strong communication, and a customer-first mindset, and I’m always eager to take on new challenges to grow both professionally and personally
Sales Specialist
DiGi Telecommunications Sdn Bhd
05.2006 - 08.2007
- As a Sales Specialist at Digi, I am passionate about driving sales and customer growth through innovative telecommunications solutions
- I work closely with customers to understand their needs and offer tailored mobile, internet, and digital services that add value to their businesses and personal lives
- With a deep understanding of Digi's offerings and the ever-evolving telecom landscape, I thrive on delivering exceptional service, closing deals, and fostering long-term relationships with clients
- Key strengths and achievements include:
- Exceeding sales targets by consistently driving new customer acquisitions and upselling to existing clients
- Providing expert guidance on Digi’s mobile, internet, and broadband services, ensuring customers receive the most suitable solutions for their needs
- Building and maintaining strong relationships with clients, ensuring high satisfaction and retention rates
- Conducting market research to identify new sales opportunities and tailor offerings to meet emerging market demands
- Collaborating with cross-functional teams to ensure seamless service delivery and superior customer experience
- I am committed to helping customers harness the power of Digi’s telecom solutions to enhance their connectivity, productivity, and overall digital experience
Education
Diploma - Engineering (Computer / Telecommunication), Micro-Electronics
College Tunku Abdul Rahman
Skills
- Building and managing strong relationships with key accounts and channel partners to drive revenue and growth
- Identifying, recruiting, and supporting franchisees, ensuring successful brand expansion and long-term success
- Developing and executing business development strategies that capture new opportunities and improve market positioning
- Providing tailored solutions to small and medium-sized businesses, helping them optimize operations and achieve their goals
- Leading cross-functional teams and collaborating with internal stakeholders to deliver seamless solutions that exceed client expectations
Personal Information
- Age: 42
- Date of Birth: 06/01/83
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
Job Preferences
MYR 9,500.00, Immediately after notice period of 2 months
Timeline
Channel Business Development Manager
Fujifilm Business Innovation Asia Pacific Pte Ltd
07.2022 - Current
SME Account Manager
HP PPS Sales Sdn Bhd
08.2020 - 07.2022
Strategic Account Manager
Ricoh (M) Sdn Bhd
08.2018 - 07.2020
Channel Account Manager
NEC Corporation of Malaysia Sdn Bhd
12.2015 - 07.2018
Corporate Account Manager
Toshiba Tec Malaysia Sdn Bhd
01.2015 - 11.2015
Franchise Development Executive
Focus Point Vision Care Group Sdn Bhd
03.2012 - 12.2014
Corporate Account Manager
Sharp-Roxy Sales & Service Company (M) Sdn Bhd
04.2010 - 02.2012
Business Development Executive
Sharp Roxy Sales & Services Company (M) Sdn Bhd
08.2008 - 04.2010
Sales Executive
iZZinet Sdn Bhd
08.2007 - 07.2008
Sales Specialist
DiGi Telecommunications Sdn Bhd
05.2006 - 08.2007
Diploma - Engineering (Computer / Telecommunication), Micro-Electronics
College Tunku Abdul Rahman
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