Summary
Overview
Work History
Education
Skills
Timeline
Generic
MALARRVELI MOGAN

MALARRVELI MOGAN

Customer Service / Cashier
1802-Blok A Greenfield Regency, Taman Tampoi Indah 81200 Johor Bharu.

Summary

Dear Hiring Manager,

I am writing to express my keen interest in joining your esteemed organization as an Cashier. My background as an Production Operator at Flextronics from 2020 to 2022, along with my current role as a Assistant Customer Service / Cashier since 2023, has equipped me with the skills and mindset to excel in a dynamic and fast-paced enviroment .

Throughout my career, I have demonstrated a strong commitment to learning and adapting to new challenges . My 'can-do' attitude and ability to swiftly acquire new skills have allowed me to make valuable contribution in various roles. I am dedicated to delivering positive results in diverse tasks and environments , and I thrive on the opportunity to grow continuously both professionally and personally.

I am excited about the prospect of bringing my versatile skills to your organization, where I can apply my dedication to learning , problem solving, and adaptability to make a positive impact . I am confident in ability to excel in the role of an Cashier and to contribute effectively to your team success.

Thank you for considering my application. I look forward to oppurtunity to discuss how my experience and capabilities align with your company's needs.

Sincerely ,

Malarrveli a/p Mogan

Overview

9
9
years of professional experience
4
4
Languages

Work History

Customer Service / Retail Cashier

HomeProduct Centre
03.2023 - Current
  • Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Enhanced customer satisfaction by providing efficient and accurate cash handling services.
  • Trained new employees on company policies, register operations, and effective communication techniques with customers.
  • Processed various payment methods accurately while maintaining confidentiality of customer information.
  • Operated POS terminals and cash drawer balancing.
  • Used POS system to enter orders, process payments and issue receipts.

Production Operator

Flextronics Technology
02.2020 - 09.2022
  • Inspected final products for defects and flaws using proper QA procedures.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Set up and adjusted machines for day-to-day operations.
  • Handled raw materials efficiently, minimizing waste during the production process.
  • Participated in training sessions to enhance skills and knowledge.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.

Cashier Assistant

BHP Petroleum
05.2016 - 12.2019
  • Met customer needs through polite, friendly and attentive service.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.

Education

High School Diploma -

Smk Datuk Haji Abdul Wahab
Sungai Siput, Perak, Malaysia
04.2001 -

Skills

Maintaining store appearance

Timeline

Customer Service / Retail Cashier

HomeProduct Centre
03.2023 - Current

Production Operator

Flextronics Technology
02.2020 - 09.2022

Cashier Assistant

BHP Petroleum
05.2016 - 12.2019

High School Diploma -

Smk Datuk Haji Abdul Wahab
04.2001 -

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MALARRVELI MOGANCustomer Service / Cashier