

Experienced banking professional with over 10 years of experience in banking operations, customer service, and financial advisory. Skilled in branch supervision, auditing, and financial service delivery.
Responsible for supervising branch operation, ensuring compliance with banking regulations, monitoring internal control and supporting branch performance and audit readiness.
Prepare operational reports, conduct audit and ensure adherence safety and security regulation
Processing transactions, giving customer advice , assisting with account opening/closures and balancing daily cash in branch.
Advise clients on financial product, wealth management solutions and investment opportunities
Banking Operations
Auditing
Coaching and mentoring
Employee development
Policy enforcement
Operations management
Documentation and reporting
Operations planning
Strategic planning
Reporting management
Organizational development
Organizational improvement