MAKINAH BINTI UTHMAN Kin
PENGURUS SALON
KUCHING,SARAWAK
Overview
17
17
years of professional experience
Work History
COACH
DGORGEOUS SALON
03.2009 - 12.2025
- Enhanced team performance by developing and implementing effective coaching strategies.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
MANAGER HAIR SALON
DGORGEOUS SALON
03.2009 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved safety procedures to create safe working conditions for workers.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
CERTIFICATE - SPM
SMB ST MARY
KUCHING 1994.01 - 1994.01
Skills
Team Training
Team development
Performance evaluation
Team motivation
Student monitoring
Timeline
COACH
DGORGEOUS SALON
03.2009 - 12.2025
MANAGER HAIR SALON
DGORGEOUS SALON
03.2009 - 12.2025
CERTIFICATE - SPM
SMB ST MARY
1994.01 - 1994.01