Ifca Accounting
MAKH SYAFARIZUL MAMAT
Bandar, Selangor,10
Summary
Accomplished Team Sale Manager at COWAY (M) SDN BHD, adept in business development and planning, with a proven track record of enhancing team motivation to exceed sales targets by 30%. Leveraged strong client relationship management skills to secure repeat business, demonstrating exceptional staff management and sales planning expertise.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Team Sale Manager
COWAY (M) SDN BHD
01.2023 - 06.2024
- Monitored individual performance closely, providing constructive feedback during regular one-on-one meetings with each team member.
- Established clear performance metrics, leading to higher levels of individual accountability and success.
- Managed budgets effectively while meeting aggressive quotas and keeping expenses under control.
- Maximized revenue by negotiating favorable contracts with vendors on behalf of the company.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and repeat business.
- Increased overall team sales by implementing innovative training programs and coaching techniques.
- Led weekly meetings to review progress, identify opportunities for growth, and set new targets for the team.
- Attended industry events and conventions to expain sales opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
SALE PERSON
COWAY (M) SDN BHD
05.2020 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Expanded customer base through targeted prospecting and networking efforts.
- Built relationships with customers and community to promote long term business growth.
Account Executive - Payables and Receivables
IOI PROPERTIES BERHAD
01.2013 - 04.2020
- Maintained records by imaging invoices, debits, and credits.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Supported departmental goals by undertaking additional responsibilities as needed, contributing to overall team success.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
Accounts Officer
SUNWAY PFM SDN BHD
01.2010 - 12.2012
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Overhauled process for year-end inventory audits to improve accuracy.
- Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
- Input vendor payments and updated accounts to reflect new balances.
- Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
- Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
- Maintained accurate financial records, contributing to company growth by enabling informed decisionmaking.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Improved financial accuracy by streamlining accounts payable and receivable processes.
Project Coordinator
MIG SOUND FACTORY
03.2009 - 12.2009
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for each project and maintained current data in each file.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
Account Associate
ICIMB (M) SDN BHD
01.2006 - 01.2009
- Increased client satisfaction by effectively managing and resolving account issues.
- Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
- Managed multiple client accounts, maintaining a high level of organization and attention to detail.
- Maximized client retention by maintaining open lines of communication and addressing concerns promptly.
- Maintained up-to-date knowledge on industry trends and best practices, applying this information to improve client outcomes.
- Contributed positively towards achieving departmental goals as well as individual targets by consistently meeting and exceeding clients'' expectations.
- Secured and negotiated contracts with high-value clients in collaboration with account managers.
Education
High School Diploma -
UMCCED
Kuala Lumpur, Malaysia 04.2001 -
Mechanical Engineering
POLITEKNIK SULTAN AHMAD SHAH
PAHANG01-2004
Skills
Target setting
Team motivation
Sales presentations
Competitor analysis
Sales planning
Business development and planning
Client relationship management
Staff management
Software
Coway Sale Sytem(Etrust)
Microsoft Office / Word / Excel
Canva Editing
Interests
Music
Books
Travel
Sport
Timeline
Team Sale Manager
COWAY (M) SDN BHD
01.2023 - 06.2024
SALE PERSON
COWAY (M) SDN BHD
05.2020 - 12.2022
Account Executive - Payables and Receivables
IOI PROPERTIES BERHAD
01.2013 - 04.2020
Accounts Officer
SUNWAY PFM SDN BHD
01.2010 - 12.2012
Project Coordinator
MIG SOUND FACTORY
03.2009 - 12.2009
Account Associate
ICIMB (M) SDN BHD
01.2006 - 01.2009
High School Diploma -
UMCCED
04.2001 -
Mechanical Engineering
POLITEKNIK SULTAN AHMAD SHAH
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